HXM
October 09, 2025

HXM

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

It is an integrated human resources suite where we can streamline our training, payroll, employee data etc. It allows us to see everything in one place creating a central area. I mainly use the talent management modules to combine our learning, development and performance goals. It has brought pros and cons to our productivity.

Pros

  • Integration through modules
  • Lots of diverse offerings
  • early adopters of new technology

Cons

  • Curricula and programs could use additional functionality to allow more customization
  • Configuration is hard and requires advanced skills or lots of research to make happen
  • Digitalized operations that had previously been all paper
  • Organized learning plans that used to be individual courses
It has a lot of great features if you know what you are doing or can spend the time learning the configuration and best practices.
The agents are cool and seem like that may be able to increase productivity or all high level managers the ability to automate their tasks easier.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

I think it has a lot of great things but you have to do a lot of customization or change a lot of internal processes to see value out of it. It also requires significant user knowledge to configure and maintain the data so its not an intuitive system which is a con.

SAP SuccessFactors HCM Feature Ratings

5.9
Employee demographic data
6
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
6.0
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
6
Benefit plan administration
6
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
6
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
6.0
View and generate pay and benefit information
6
Update personal information
6
View job history
6
View company policy documentation
6
Employee recognition
6
Asset Management ()
Not Rated
5.3
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
6.2
Performance plans
7
Performance improvement plans
6
Review status tracking
6
Review reminders
6
Multiple review frequency
6
6.3
Create succession plans/pools
7
Candidate ranking
6
Candidate search
6
Candidate development
6
6.0
New hire portal
6
Manager tracking tools
6
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
6.7
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
6
Applicant Tracking
7
Notifications and Alerts
6

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