SAP SuccessFactors HCM Review
October 09, 2025

SAP SuccessFactors HCM Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

In our organization, we use SAP SuccessFactors HCM for the administration of human resources

Pros

  • Record employee data
  • Maintain employee records
  • Display employee details

Cons

  • employee experience for non-information workers
  • offline capabilities for field workers
  • search capabilities
  • In our organization, SAP SuccessFactors HCM meets minimum requirements for us
I gave this usability rating because SAP SuccessFactors HCM mostly Meets minimum requirements for us
yes, our organization has moved HR functions to SAP SuccessFactors HCM, but, in our experience, there were issues
In our organization, we are still working on a strategy to use SAP Business AI

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

I would likely recommend SAP SuccessFactors HCM to a colleague for daily usage

SAP SuccessFactors HCM Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
9
Off-cycle/On-Demand payment
8
Direct deposit files
6
Salary revision and increment management
8
Reimbursement management
9
8.0
Approval workflow
8
8.7
View and generate pay and benefit information
10
Update personal information
9
View job history
7
Asset Management ()
Not Rated
6.7
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
7.3
Performance plans
8
Performance improvement plans
8
Review status tracking
6
Review reminders
7
Succession Planning ()
Not Rated
4.5
New hire portal
4
Manager tracking tools
5
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM