A good option
October 09, 2025

A good option

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Document Management by OpenText
  • Recruiting
  • Work Zone
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors HCM

Full scope solution. Just about everything we need can be covered with a SF product or partner. We are nearly a full suite from EC, CDP, PMGM, COMP, LMS, ONB.

Pros

  • Customization/Configuration Options in EC are flexible
  • Mostly easy interface for end users

Cons

  • Consistency across modules. Each module may have a different UI or need a different way to manage on the back end
  • Reporting is limited. Even with Story and WFA, there are limitations with what tables can be connected.
  • Constantly changing priorities with SAP we can't keep up. Qualtrics was the future, then its not. Constant interface changes and features, like New People Profile. Onboarding 1.0 to 2.0 and major functionality changes without a migration plan
  • Streamlined workflows reduced paper based
Its simple from the front end but has many limitations that require admin workarounds
We are working on Joule and writing assistant. I am interested in what agentic AI can do

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

For large, complex companies that need configuration options and complexities. For SAP customers that utilize CPI and other SAP products

SAP SuccessFactors HCM Feature Ratings

5.7
Employee demographic data
5
Employment history
8
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
3
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.3
View and generate pay and benefit information
9
Update personal information
8
View job history
8
View company policy documentation
Not Rated
Employee recognition
4
Asset Management ()
Not Rated
3.0
Report builder
5
Pre-built reports
3
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
5.7
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
3
Review reminders
7
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
5.8
Corporate goal setting
6
Individual goal setting
9
Line-of sight-visibility
3
Performance tracking
5
7.8
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
9
Duplicate Candidate Prevention
6
Applicant Tracking
8
Notifications and Alerts
7

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM