HR Review
October 09, 2025

HR Review

Heather Lentine | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors HCM

We are fairly new to SuccessFactors. Currently learning the different modules that are available to us and what fits our business needs. Our current problem is succession building which takes a lot of work with different modules: Goal Management, Development Management and Talent Source. We are trying to navigate through all while also teaching our workforce what they need to do.

Pros

  • After Succession set up is complete, I think it is set up to be a really great tool
  • Tracking Goals is simple
  • User friendly

Cons

  • Document storage is complicated. Need different categories to better store employee documents.
  • I wish Goal Management had comment sections where you can track your progress in detail instead of waiting for Performance Evaluation to enter your comments.
  • Automation of employee development has been a huge impact
Easy to use
More automation of HR admin daily tasks

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

user friendly

SAP SuccessFactors HCM Feature Ratings

7.0
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
5
6.4
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
6
Benefit plan administration
6
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
7
7.3
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
7.0
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
7
Asset Management ()
Not Rated
5.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
7.0
New hire portal
7
Manager tracking tools
7
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
7.7
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 4 months ago
    Hello Heather Appreciate you sharing your experience with SAP SuccessFactors HCM. We appreciate your feedback on the user-friendly interface and the positive impact automation has had on employee development. We understand your concerns regarding document storage and goal management. Your insights are invaluable as we continue to improve the platform to better meet your needs

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