SAP SuccessFactors HCM Review
October 10, 2025

SAP SuccessFactors HCM Review

Kristen Clickner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactors HCM for Performance Management, Recruiting, Onboarding, Employee Central, and Calibration Sessions.

Pros

  • In my opinion, SAP SuccessFactors HCM does Integration across modules well
  • I think SAP SuccessFactors HCM has Easy admin functionality and configutations
  • In my experience, SAP SuccessFactors HCM does their Learning Management System well

Cons

  • In my opinion, SAP SuccessFactors HCM has room for improvement with recruiting
  • In my experience, SAP SuccessFactors HCM has room for improvement with Calibrations
  • I think SAP SuccessFactors HCM has room for improvement with Succession
  • In our experience, SAP SuccessFactors HCM has an impact on our business by providing Better support partnership
I enjoy SAP SuccessFactors HCM and find business needs are often able to be resolved in the system without the need for other external sources
We are in the beginning stages

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM Feature Ratings

7.9
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Payroll Management ()
Not Rated
7.3
Approval workflow
6
Balance details
8
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
Not Rated
Update personal information
8
View job history
8
View company policy documentation
8
Asset Management ()
Not Rated
5.7
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
7.5
Create succession plans/pools
8
Candidate ranking
7
Candidate search
8
Candidate development
7
8.0
New hire portal
8
Manager tracking tools
8
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
7.0
Job Requisition Management
8
Company Website Posting
7
Publish to Social Media
6
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

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