SAP SuccessFactors HCM Is Pretty Good
October 10, 2025

SAP SuccessFactors HCM Is Pretty Good

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Learning
  • Compensation Management
  • Performance Management
  • Onboarding

Overall Satisfaction with SAP SuccessFactors HCM

We have Employee Central, it is our system of record. We also use Performance & Goals, LMS, Compensation, Career Development Planning, Onboarding. It is our centralized system for the employee lifecycle.

Pros

  • SAP SuccessFactors HCM Learning Hub
  • Health Checks

Cons

  • SAP Support
  • More flexibility with custom MDF Objects
  • Improved employee experience
  • Improved HR flexibility
Easy to use, straight forward, easy to train
I can seethe benefit of using conversational AI for reporting prompts and streamlining actionable items for employees and managers.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

The foundation of the system is great, but there are limitations in what can be customized or what is available for the customer to access.

SAP SuccessFactors HCM Feature Ratings

6.6
Employee demographic data
8
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
Payroll Management ()
Not Rated
Leave and Attendance Management ()
Not Rated
7.0
Update personal information
8
View job history
6
Asset Management ()
Not Rated
4.7
Report builder
7
Pre-built reports
5
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
4.5
Performance plans
3
Performance improvement plans
4
Review status tracking
6
Review reminders
5
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
5.0
Individual goal setting
7
Performance tracking
3
Recruiting / ATS ()
Not Rated

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