Review
October 10, 2025

Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

We utilize SAP SuccessFactors HCM to manage employee payroll, compensation, recruiting, onboarding, and learning. The business problems that the products address are the basic problems of human capital management; how to manage user data, navigate the onboarding process, assign learning, upskill, etc. We currently utilize SAP SuccessFactors HCM for our full-time employees, around 6k users.

Pros

  • Small and large scale assignment management through Assignment Profiles
  • Provide the opportunity for users to upskill and manage their skills journey
  • Provide the ability for customized reporting, for report needs that are outside of the default system reports

Cons

  • The automation of learning based on user performance; as in, if a user fails a course, the system auto recommends content to assist that user in successfully completing that content
  • AI content generation (non-existing, but coming in 2026)
  • Improved employee experience
  • Automation of data flow between modules
It is adequate but could be improved.
we'd like to incorporate it into more manager self-service, and to assist employees in identifying content to assist in upskilling

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is well-suited to be integrated with other SAP products, outside of the HCM suite.

SAP SuccessFactors HCM Feature Ratings

4.6
Employee demographic data
5
Employment history
5
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
2
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
4
4.9
Pay calculation
4
Support for external payroll vendors
5
Off-cycle/On-Demand payment
4
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
6
Reimbursement management
5
5.3
Approval workflow
4
Balance details
6
Annual carry-forward and encashment
6
5.6
View and generate pay and benefit information
2
Update personal information
7
View job history
8
View company policy documentation
6
Employee recognition
5
Asset Management ()
Not Rated
5.0
Report builder
8
Pre-built reports
6
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
3.8
Performance plans
4
Performance improvement plans
4
Review status tracking
4
Review reminders
4
Multiple review frequency
3
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 3 months ago
    Thank you for sharing your experience with SAP SuccessFactors HCM and for highlighting the value youre seeing in skills management and the employee experience. We appreciate your feedback on automation and AI capabilities enhancing intelligent recommendations and automation in learning is a key focus area for our roadmap. Its great to hear youd choose SuccessFactors again and were committed to continuing to improve usability and innovation to support your evolving HCM needs.

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