SAP SuccessFactors HCM from user
October 10, 2025

SAP SuccessFactors HCM from user

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Recruiting
  • Onboarding
  • Performance Management
  • SAP Commissions
  • Compensation Management
  • SAP Analytics Cloud

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactors HCM as our HR master data. We rolled out for all countries. It has addressed number of problems including real time data availability, reporting capabilities, data flow among systems etc.
we have also implemented ECP, ONB, RCM, PMGM and compensation.
One major problem we have is with payroll is the time data which feeds from workforce does not accept 4 decimal value of an hour. This creates issues with rounding and we are looking to address this issue and with the PAGA law it has become a challenge.

Pros

  • Payroll
  • Data flow among systems
  • One place for all Employees to handle all scenarios

Cons

  • Data sync
  • Integration center
  • FTE reduction
  • Enriched employee and manager experience
There is a scope of improvement when SAP works with their partners. We are facing challenges with benefit focus.
FTE reduction, effective contract management
AI is our top priority. Interactive reporting is our next.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM has addressed number of problems including data flows and one place to access all employee information

SAP SuccessFactors HCM Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
10
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Direct deposit files
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
9
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
9
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Candidate ranking
9
Candidate search
9
Candidate development
8
New hire portal
9
Manager tracking tools
9
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
8

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