Room to grow
October 10, 2025

Room to grow

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Onboarding
  • Employee Central
  • Time Tracking

Overall Satisfaction with SAP SuccessFactors HCM

In our business, We have Employee Central and time set up with SAP SuccessFactors HCM right now

Pros

  • Data organization
  • Reporting
  • Interaction between modules

Cons

  • Reporting
  • Ease of use
  • Number of clicks
I gave this usability rating for SAP SuccessFactors HCM because I think There’s for sure room for improvement but there’s also ways our business can become more flexible to the system
I think SAP Business AI will contribute to efficiency by Minimizing the administrative day to day tasks where possible

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

In my opinion, I would likely tell a colleague that in SAP SuccessFactors HCM The number of clicks as an admin is really frustrating at times.

SAP SuccessFactors HCM Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Direct deposit files
7
Salary revision and increment management
7
Approval workflow
7
Annual carry-forward and encashment
5
Update personal information
8
View job history
8
View company policy documentation
6
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
6
New hire portal
8
Manager tracking tools
6
Job Requisition Management
3
Company Website Posting
6
Publish to Social Media
3
Job Search Site Posting
6
Duplicate Candidate Prevention
3
Applicant Tracking
3
Notifications and Alerts
3

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Thank you for sharing your insights on SAP SuccessFactors HCM. We acknowledge your concerns about reporting ease of use and the number of clicks and are committed to improving these areas in future updates. With the introduction of Joule our AI copilot were bringing more intuitive experiences and faster insights directly into SAP SuccessFactors to simplify everyday tasks and enhance usability which will significantly reduce clicks and simplify navigation to make the overall user experience more intuitive. Your feedback helps guide and prioritize these enhancements. Your feedback plays a key role in shaping these innovations.

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