Good product
Updated October 10, 2025

Good product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Performance Management
  • Compensation Management

Overall Satisfaction with SAP SuccessFactors HCM

SF is our system of record. We use it for workflows, recruiting, performance management, and compensation management.

Pros

  • Employee Central
  • Performance Management

Cons

  • Recruiting Integrations with Indeed
  • Improved Calibration
  • Better reporting functionality
  • Increased HR productivity
  • Improved payroll processes
Easy to use. Great UI. SAP is constantly making improvements and updates. They also provide easy to access resources, KBAs, and support.
Joule and Walkme from SAP can improve our efficiency and overall user experience and engagement.
None

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SF is great for employee data and workflows but like most systems there are limitations. The recruiting module is a bit weak especially if you're doing bulk hiring. To improve it involves integration with 3rd party vendors.

SAP SuccessFactors HCM Feature Ratings

8.5
Employee demographic data
7
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.5
Pay calculation
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
8
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
Not Rated
Update personal information
9
View job history
7
View company policy documentation
Not Rated
Employee recognition
8
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
8.4
Performance plans
8
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Multiple review frequency
8
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
7.3
Job Requisition Management
6
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
7

SAP Services

Preferred Success
Successcheck
Easy and very thorough
They have enhanced decision making, improved reporting, and fostered growth.
Consistent quality service.
Consistent and quality service.

Using SAP SuccessFactors HCM

1800 - The employees represent Accounting/Finance, Operations, Manufacturing, HR, Engineering, Management, IT, Procurement, HSE and Quality.
3 - They have IT, HR, or a systems background along with project management skills.
  • Employee System of Record
  • Recruiting
  • LMS
  • Integrations with other systems for reporting
  • Integration with payroll and other systems
  • Onboarding
Consistently great service and delivers what we need.

Evaluating SAP SuccessFactors HCM and Competitors

SAP team has a great community and portal for resources throughout the implementation process.

SAP SuccessFactors HCM Implementation

SAP team has a great community and portal for resources throughout the implementation process.

Integrating SAP SuccessFactors HCM

Currently no intrgrations so I can't provide rating.

Upgrading SAP SuccessFactors HCM

Preferred Success

Comments

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