Review
November 06, 2025

Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning
  • Performance Management
  • Onboarding
  • Recruiting
  • Compensation Management
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

We are moving to SAP SuccessFactors HCM as part of our upgrade to S/4HANA. We are currently using onboarding, recruiting, performance and goals, and succession planning, and Learning Management System.

Pros

  • Integrated across SF modules
  • I personally the user friendly gui of LMS

Cons

  • Standard reporting
  • Customer not being able to perform backend changes
  • More standard APIs needed
  • Difficult to get questions answered from experts
  • Improved employee experience is easy to use LMS
The user interface guis are intuitive in both LMS and performance management. Easy to use and keep track of performance and development goals.
We will be looking into using an AI Agent to help with addressing employee questions. This should improve the timeliness of responses and help to serve our employees faster.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SF HCM could work on integrating LMS with SAP ECC a little better.
SAP SF HCM LMS has a user friendly gui.

SAP SuccessFactors HCM Feature Ratings

7.7
Employee demographic data
8
Employment history
7
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
7.0
Support for external payroll vendors
7
Leave and Attendance Management ()
Not Rated
9.3
Update personal information
9
View job history
9
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
4.5
Pre-built reports
5
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
9.0
New hire portal
9
Manager tracking tools
9
8.8
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
7.9
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM