Review
November 06, 2025

Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

We are moving to SF HCM as our source from SAP ECC. We are using Onboarding, Recruiting, Performance and Goals, Compensation, Learning Management System and Succession Planning.

Pros

  • Integrate with all SF modules
  • User friendly GUI
  • Config can be done by business users

Cons

  • Standard reports
  • Customer not being able to perform back end changes even if certified provider.
  • Need more standard API to connect to third parties
  • Improved employee experience
Employees and managers find and input their information with ease. Configuration by SMEs is easy to understand and do.
We envision using a AI agent for employee HR questions. This will improve our efficiency in our employee services area,
SF HMC fits with our go-forward strategy.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SF HCM has a good user experience for our employees and managers. It is difficult to create reports or get the needed data out of SF.

SAP SuccessFactors HCM Feature Ratings

7.9
Employee demographic data
8
Employment history
7
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
7.0
Support for external payroll vendors
7
Leave and Attendance Management ()
Not Rated
10.0
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
5.0
Pre-built reports
6
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
6.0
Create succession plans/pools
6
Candidate ranking
6
Candidate search
6
Candidate development
6
9.5
New hire portal
10
Manager tracking tools
9
9.3
Corporate goal setting
8
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
9
7.9
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

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