Item: SAP SuccessFactors HCM
Rating: 8
Author: Verified User

Overall Satisfaction with SAP SuccessFactors HCM

Use Cases and Deployment Scope

We use it for Recruiting, Onboarding, and LMS. It made the process more fluent and fair. With recruiting, it made the process of having people apply easier and saved our HR department a lot of time. Onboarding became so much faster as we were able to connect it to our network onboarding system so that IDs could be created and access granted much quicker than before and with less errors. LMS allowed so many more options for our trainings and kept accurate tracking of what each employee completed and when.

Pros and Cons

Pros

Logging information
Keeping records straight
allows other opportunities for more modules to be implemented

Cons

Security is hard to understand
We did not receive adequate training when we went live

Return on Investment

Assisted HR with time management
Assisted HR with review of applicants
Improved employee access and applying to other positions.

Usability

The employees have really benefited from the user ability to apply for jobs more easily. They can clearly see at what state the application is at, if it has been reviewed, and if they are going to be scheduled for an interview. It also makes the process so much easier for the hiring manager.

Migration

We have not moved core HR, time, or payroll from SAP ERP HCM on-premise to the cloud yet but plan to in the future.

AI Capabilities

Our management is very interested in our corporation using more AI. Currently, it is not used hardly at all except for a few dashboards. They would like it incorporated in all aspects of our systems. This is still in the works.

Key Insights

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Likelihood to Recommend

It was wonderful with our recruiting and onboarding. It allows people to apply with ease, HR to review all applications one one screen, the workflow for the hiring managers to see the applicants, schedule interviews, and follow-up with each applicants ratings is so much better than what we had before.