Comprehensive and Accessible HR Management Platform
November 07, 2025

Comprehensive and Accessible HR Management Platform

Juan Jose Frutos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Employee Central Service Center
  • Time Tracking
  • SAP Agent Performance and Management
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning
  • Compensation Management
  • SAP Qualtrics Employee Benefits Optimizer
  • SAP Qualtrics Employee Lifecycle
  • SAP Qualtrics Employee Engagement
  • Workforce Analytics
  • SAP Commissions

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SucessFactors HCM mainly to access employee data and track ,analyse and managing their performances.Acts as a single source of truth for all employee data in our organisation which helps to exclude duplicate records and ensure consistency making it smooth for our HR to have access and analyse the data.Also we used it for time and attendance of employee.The tool offer a self service feature that empower our employee to manage their data for example requesting time off,sick leave ,updating personal information ,enter the working hours etc which in turn improve the employee satisfaction and engagement .Appreciate the way it helps to plan and manage the time of the employees greatly ,since we can see easily ,if someone from team in different department is overworked and help to plan the project timelines better.

Pros

  • Centralizing employee data
  • Automating administrative tasks.
  • Employee performance reviews
  • Managing goals
  • Customizable reporting
  • Learning

Cons

  • I don't like the way tool sometimes show error when a lot of people start working at the same time.
  • Lots of customization require third party vendors which can be abit costly.
  • Reporting is not user friendly and flexible ,many times require a help of IT support for custom reports .
  • This tool significantly enhances employee experience through empowering them to manage their data eg requesting day off
  • Centralized employee data which eliminates errors and ensure consistency
  • Leads to stronger workforce development by helping us to develop a more skilled and qualified workforce
  • Overall improves efficiency by automating many HR tasks freeing up time to them to focus on more organization strategic initiatives
One thing about this tool it easily scalable and adaptable ,provides regular updates and new great features that keep pace with the change of an organization HR .Also it's an user friendly tool that has a powerful database and easy access from anywhere.
Yes and the journey was seamless ,although it took us 6 months for full migration. The tools and partner support and guidance played a huge role ,very recommendable.
The main impact is easy access of data from anywhere, desktop or mobile phone .
For enhancing employee experience eg AI offer personalized recommendations for their learning and development which increases their productivity and engagement.
This tool is well structured and has innovative features compared to its competitor

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

This tool solves the attendance and tracking issue very easily, on everyday we are able to track timesheet ,can apply leaves ,check pending leaves , track organizational goals as well as payroll information very easily either via desktop or mobile phone.
Centralizes the employee data which allow access of information especially by HR managers and employees more easily leading to better workforce planning .Reduces manual work and improve data accuracy by automatinh administrative tasks .

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.2
Performance plans
10
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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