New Zealand Scratchpad review.
February 22, 2022
New Zealand Scratchpad review.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Scratchpad
We use Scratchpad as it links to our Salesforce metrics and is a very easy platform to add information into our CRM. This has been trialed to tailor it to our needs over a 3 month period and then the findings were reviewed, we are now about to move forward with this and I can't wait. It's so easy to use.
- Project entry and follow-up.
- Reviewing ad ordering each process.
- Technical support has been awesome.
- I guess technical support is USA-based so meetings are not great for them to spread people across the world as support.
- Setting up tiles takes a bit of practice.
- Scratchpad means that I can see projects starting and schedule in to contact them in advance, this results in peaking with customers at the planning stage and not when it's too late.
Do you think Scratchpad delivers good value for the price?
Not sure
Are you happy with Scratchpad's feature set?
Yes
Did Scratchpad live up to sales and marketing promises?
Yes
Did implementation of Scratchpad go as expected?
Yes
Would you buy Scratchpad again?
Yes