Overall Satisfaction with Scratchpad
We use Scratchpad to quickly update Salesforce. I mostly use it to update my pipeline and have everything squared away before going into weekly forecasting. I also take all my notes in Scratchpad and organize them by client, quarter, category, etc. Lastly, I create reports and filter them down to get a better look at my account list.
- Updating.
- Organizing.
- Deleting notes.
- Being intuitive for users.
- More time to close business. (+)
- Less frustration, able to perform better. (+)
Before Scratchpad, I made all updates through Salesforce. Reports don't load super quickly and can be tough to change. Scratchpad makes this much easier.
Do you think Scratchpad delivers good value for the price?
Yes
Are you happy with Scratchpad's feature set?
Yes
Did Scratchpad live up to sales and marketing promises?
Yes
Did implementation of Scratchpad go as expected?
I wasn't involved with the implementation phase
Would you buy Scratchpad again?
Yes