Scribe Online
January 12, 2018
Scribe Online
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including Scribe)
We used Scribe Online to integrate our ERP system with our CRM system. It solved getting information from our ERP system to the CRM system so we can more effectively manage our customers.
- Cloud based system
- Ability to map fields
- Interface was able to talk to multiple systems.
- Updates were slow to propagate.
- Mappings were expensive as it needed to be done by a consultant.
- Error handling wasn't very good.
- We are able to action on customer orders more quickly.
- Turnaround time on customer service calls are faster as they are armed with more information.
We only tried to out of the box solution from the ERP vendor. It had limited connections.