TIBCO Cloud Integration (including BusinessWorks and Scribe) Reviews

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Score 8.1 out of 101

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Reviews (1-25 of 213)

Brad Wyatt profile photo
Score 4 out of 10
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The integration team and one person on the engineering team mainly use Scribe. Scribe is used to automate data from our customer's ERP systems into our proprietary data platform. We want to automate our data on a consistent basis so that customers can use our data platform more, without manually going in there and uploading data.
  • Scribe Labs documents our ETL work in a very concise manner.
  • The User Interface has a nice-looking design.
  • We can export files to Dropbox.
  • Installing the agent is a quick and easy process for on-premise.
  • The Net Change feature is good.
  • Missing functionality: We like to run all the files available in the FTP when clicking the run button. Right now, we have to click the run button several times (or have multiple solutions) in order to run files from our FTP site one at a time.
  • Generating column fields every time a file changes from the source in the FTP is very tedious. Working in integrations makes me have to go back and forth a lot of the time, and doing this is incredibly annoying.
  • The security is horrendous. We installed an on-premise agent on the customer side, but we don't want them even touching the ETL tool at all. The only knowledge we are fine with knowing and being able to see is that they installed the agent, not the solutions themselves.
  • Our company's connector would have to point to the dataset name rather than dataset ID. It was very frustrating because we change the dataset name a lot, and then we'd have to repoint it.
  • It's very difficult to monitor the different integrations that go on because there isn't a consolidated dashboard.
Better suited: Having very few customers. Having OK customer support. Having a complex database schema in the source.
Not suited: Having many customers (being able to monitor them all effectively). Wanting a lot of customization. Wanting a lot of security. Wanting to minimize the amount of time it takes to go back and forth on integration solutions.
Read Brad Wyatt's full review
Nahi Simon profile photo
Score 6 out of 10
Vetted Review
Review Source
We built a connection to our product using the Scribe Online platform as a means to integrate to other solutions available on the Scribe Online platform such as Dynamics CRM. We used this product in the early stages of our company and the main problem it solved was a way to connect to on premise solutions that sat behind a firewall.
  • On premise integration solution. It provides a way to integrate to any on premise solution with a secure connection to the cloud via the Scribe agent.
  • It supports any kind of source connection. Which means it can be used to provide a solution for legacy products that do not have APIs that can be used for integration.
  • It provides a fairly intuitive workflow for building integrations that lowers the technical overhead required to build an integration.
  • It does not provide a great solution for high volume, multi-threaded integration problems.
  • It does not handle a JSON source very elegantly requiring (last time I checked) a flat single level JSON structure.
  • Building integrations can become a bit bulky. It needs to provide a solution to build integration workflows in smaller chunks.
  • Error handling could definitely be improved.
It is well suited for On Premise integration use cases and especially with cases where the source or target does not have a recognized API to work with.

It is not so well suited for modern integrations and in high transactional use cases. If there was a bigger marketplace it might make it more compelling.
Read Nahi Simon's full review
Ron Patrick profile photo
Score 10 out of 10
Vetted Review
Verified User
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We use Scribe to provide near real-time integration of preference and consent data with external third-party endpoints. We can stand up a map and leverage an existing connector, or the generic REST connector to integrate with virtually any API accessible third-party in a matter of days, and in some cases hours.
  • They have a large collection of existing connectors that allow for quick integration in almost every case.
  • The UI for building maps is competitive with any top shelf ETL tool on the market.
  • The ability to run maps in the cloud or on premise, or in a hybrid environment is incredibly enabling.
  • The sandbox environment makes it easy to build and test maps before hitting a production environment.
  • This should probably be higher up the list. But the error tracking and reprocessing of trans, and detailed error information and download ability is invaluable.
  • There are connectors that are either missing or are using a subset of the API's functionality, though most of these can be overcome using their generic REST connector.
  • Debugging is great. But is also some limitations that should be addressed.
  • There are number of places where a developer is presented with error messages that need to be ignored, or in some cases can require the user to close their browser and reopen. Some of these could have been addressed since I ran into them.
  • Notification services need to be extended to provide information to users externally without creating an account for them. This is particularly useful for SaaS integrators who are doing the work on behalf of their clients.
For me it is very simple. I can stand up an integration leveraging our bulk API to any third-party tool in a matter of hours or days with 100% data reconciliation.
Read Ron Patrick's full review
Guy DeBacker profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Tibco Scribe to bring the data from our Dynamics 365 CRM Cloud environment to our on-premise data warehouse. We use this data in our BI environment, where our business users use it to create dashboards and reports. The sync is done on a daily basis using a manually selected set of Dynamics 365 CRM entities.
  • The setup of both the sending as the receiving side is easy, you don't really need expert skills to set up the "technical" part.
  • We don't need a complicated ETL tool to extract the data from the Cloud environment.
  • The overall management of what needs to be synchronized is straight forward.
  • Thanks to the specific SCRIBE fields in the receiving database we have a track of deleted records (for which we don't have anything in the CRM database).
  • The synchronization is not fast and seems to do some unnecessary work.
  • Selecting the entities to synchronize is quite tedious, you need to scroll through quite a big list (especially when you have a lot of custom entities) a filter would be welcome.
  • You need to manually update the metadata of the sending connection to see newly created entities, it would be nice if you could schedule those tasks too.
  • We already had quite some situations where MS changed things in the data model of CRM that caused issues in the sync tasks.
It is a great tool to quickly set up synchronization between an on-premise data warehouse and a cloud solution as MS Dynamics 365 Customer engagement (CRM), which was our specific use case. Most of the issues we ran into could be worked around without any special technical skills.

When you need more specific control (field level) of what needs to be synchronized, you need to look to a more specialized tool to do the data integration.
Read Guy DeBacker's full review
Justin Pink profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
My organization is using Scribe in for two specific projects/programs that are providing professional energy services to electric utility clients. The solutions is needed to automate integration with excel/text data files that are similar and submitted on a recurring weekly basis. The solution is providing support for only a specific project within a professional services department.
  • Point and click configuration and solution development - no code speeds up deployments
  • Easy procurement process with training
  • On the fly changes and updates make implementations flexible and easy to update
  • Excel and text file plugins, connections and clients need some work to improve ease of use and complex integrations
  • The internal TIBCO sales/renewal/support/training teams need to break down silos and talk/work together to provide a better comprehensive service for users
  • Price needs to be more competitive and lower along the lines with similiar product
Scribe works well with Dynamics CRM online with small programs or projects. More complex integrations or larger deployments need consultant support for first time users. Scribe has basic and normal connectors for simplified integrations. Scribe is well suited for implementations that don't have coders or developers since point and click configuration is how basic integrations are programmed.
Read Justin Pink's full review
Jamie Lowe profile photo
Score 8 out of 10
Vetted Review
Verified User
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We are using TIBCO Scribe Online within our Professional Services department as part of our day-to-day toolkit for helping customers migrate their data from other cloud platforms such as Salesforce and Microsoft Dynamics 365 to our own CRM, Workbooks.com. Alongside this, we're in the process of implementing an integration service between a client's backend system and CRM. Workbooks CRM will be the master of the customer data, and we're using Scribe to synchronize accounts and contact data to drive website access rights and content.
  • Easy to use UI - self explanatory formula builder with lots of built in examples saving time searching for it in a Knowledge Base
  • Powerful range of out of the box connectors for popular vendors opening up lots of migration tools and integration options
  • Extensive API for building integrations around existing apps such as CRM and ERP
  • Not always clear how you will integrate on premise solutions with cloud solutions, it appears easy with the "on-premise" agent but sometimes lots of hidden infrastructure is needed in place to make it possible
TIBCO Scribe is really suited for cloud to cloud projects where both vendors have well documented APIs, otherwise you would need to be fairly technically minded to use this software. It's a powerful tool, but it definitely requires design and thinking about rather than diving right in and fumbling through!
Read Jamie Lowe's full review
Mark Curwick profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have used Scribe to migrate data from a legacy SQL Membership database on premise to Dynamics 365 in the cloud. We also use Scribe to process memberships and update data between Dynamics 365 and GP Accounting (on prem). Scribe is also used to bring orders placed on our Web Store platform into Dynamics 365.
  • Ad hoc updates and corrections to cloud based data sets that do not provide SQL type bulk update tools.
  • Regular scheduled data integration tasks that can run overnight or even hourly.
  • Microsoft Dynamics 365 support is strong - allowing things to be done that Dynamics does not allow such as modifying order line items in a workflow.
  • Data integration tasks can be triggered through API calls for near real-time updates and data synchronization between disparate systems.
  • We can only work in Scribe for a couple of hours at a time before things slow to a crawl. Closing and re-opening your browser restores the speed.
  • Triggering Scribe Jobs from Dynamics 365 could use better support via a D365 add-in solution from Tibco
  • Testing and trouble-shooting Scribe jobs is slow and cumbersome. It would help to have a "window" into all fields in a record instead of just those that are explicitly used in a job.
Scribe works very well for smartly migrating data from one platform to another. With that said, it can take several days to migrate 100s of thousands of records into Dynamics 365. If the number of data changes is more than 50,000 records per day, Scribe (online) might not be the most practical solution. Perhaps the on-prem version would perform better.
Read Mark Curwick's full review
Alex Kipkirui profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used as the primary ESB solution in the whole organization to address system integration needs. For any new project requiring integration across several systems, we use BusinessWorks to create the needed integration functionalities.
  • Tibco EMS is a very fast and robust solution to assist in processing a huge number of messages and guaranteeing a very high throughput.
  • Ease of deploying a Tibco BusinessWorks project from development to production. It is almost zero deployment time.
  • BusinessWorks designer is easy and intuitive to use.
  • low code platform and therefore much reduced time to market
  • TIBCO has a very strong innovation wing together with strong presence in the market
  • With Tibco container edition,we can easily build cloud native integrations and take advantage of micro service architecture
  • SFTP - currently TIBCO has no palette for performing SFTP operations. We have to write custom Java code which does the SFTP operations and then call the Java code from TIBCO.
  • provision for a palette for performing smpp connections
1.Creation of any web service - Tibco BusinessWorks is suitable for creating any soap/restful API

Less Appropriate scenarios:
- Calling a target service which has no properly defined soap action and has generic schema APIs- this requires a lot of XSLT transformation and calling the target API using send HTTP request palette.This is quite complex and requires quite some skill in Tibco and may not be achieved by a junior developer
Read Alex Kipkirui's full review
Pasan Perera CMA profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it for integration of Dynamics 365 to Dynamics GP. Most of the integrations are real-time. Also, we use it to automate some processes within Dynamics CRM. These integrations run on hourly, nightly and monthly schedules. We also use the Dynamics GP and CRM adapters to connect. TIBCO Cloud Integration's Scribe has been a very useful tool for us.
  • Dynamics CRM integration
  • GP adapter
  • Ability to connect to multiple sources
  • UI is not very intuitive
  • Advanced formulas
CRM integration between GP has been working really well for us.
Read Pasan Perera CMA's full review
Lorenzo Lombardi profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Scribe software (as the old naming) for one of our customers in order to manage the integration between SugarCRM and IBM Watson Campaign Automation (WCA). The integration is concerning contact, leads and account subscription.
  • Easy to implement and customize.
  • The solution is fully integrated between SugarCRM and WCA.
  • Fast and easy to debug.
  • The placement of the GUI interfaces can be confusing.
  • I'd rather have a split window screen (menu left and edit right) when editing a block property.
In my experience, I can't really face a scenario where the TIBCO product is inappropriate. Everything was working well even during stress tests and heavy loads (as number or frequency). The solution is perfect for our customers with a really small effort from a technical side.
Read Lorenzo Lombardi's full review
Sven Haynes profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
EnerBank uses TIBCO Cloud Integration & Scribe to integrate Dynamics 365 Customer Engagement (CRM) with our Marketing Automation SaaS solution and on-premise Data Sources like SQL Server. Scribe aggregates customer data in CRM for use by our customer-facing organizations from sources across the whole business.
  • Easy to use drag-and-drop integration design and testing in Scribe Online.
  • Clear and visual indications of integration errors or failures.
  • Best suited for one-off data migrations or high-volume complex integrations that could be broken into smaller chunks. Otherwise, speed suffers.
  • It's not yet able to handle API to API integrations with ease.
Scribe Online is ideal for quick data migrations of any complexity, provided staging and transformation can be handled by another tool. The platform also shines at fast integrations that can be scheduled to run multiple times a day. Large volumes of data per run can bring its speed down. Overall, this is still one of the most versatile, fast-start iPaaS solutions available.
Read Sven Haynes's full review
Raffaele DeQuattro profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using TCI for an important gas&oil Italian customer. Through the use of TCI, we integrated a mobile application (loyalty application) with other systems. In particular, Salesforce (Service Cloud and Marketing Cloud).
TCI is a PAAS solution that helps customer to achieve important goals.
  • Cloud solution (Paas).
  • A simple method to implement agile solutions ensuring continuous integration.
  • User-friendly implementation by using TIBCO Studio.
  • Missing functionality: mutual authentication, missing of Oauth2.0.
  • Missing monitoring of the performance of applications.
TIBCO Cloud Integration is being used to integrate systems. It's a total Saas product.
Read Raffaele DeQuattro's full review
Jim Wolf profile photo
Score 8 out of 10
Vetted Review
Verified User
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We use Scribe to transfer data between multiple systems. From our account/contract system to our CRM system, as well as from our CRM system to another database.

Scribe plays a major role in making sure we have data integrity across multiple systems. It allows to avoid manual updates of data between system, which is crucial when we have limited staff. This allows staff to focus on other job duties.

  • The creation of integration maps is straightforward.
  • The ability to schedule when solutions are run is of great value because we need to have systems updated in a particular order. Scheduling makes this easy.
  • When errors do occur, the error messages give enough information to allow us to diagnose how we need to fix records as necessary.
  • The system could be a little faster when navigating within maps. Sometimes there are delays while the page loads.
  • There could be more examples of how to use Scribe in the documentation.
  • I would suggest that Scribe provide suggestions when sending error messages eg Have you tried to refresh the metadata? This would save contacting support for some people.
Scribe is ideal when you want to move data between two systems. The ability to drag and drop is fantastic, plus the formula validation tool is a useful feature.

Off the top of my head, I don't have any scenarios where it is less appropriate because if you want to move data between two systems, Scribe is one of the best options.
Read Jim Wolf's full review
Clayce Rodamer profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Scribe to migrate from using Salesforce CRM to Microsoft Dynamics 365 CRM. We migrated all of our standard and custom entity data via Scribe. Our approach was to build maps that we then ran nightly for a couple months before our go live date. This allowed us to verify data in the new system while keeping it current. This meant then that we didn't have any heavy data migration requirement just before go live, but instead could focus on making sure our users were prepared for go live.
  • Easy to use visual mapping blocks
  • Able to schedule nightly integration runs
  • Lots of controls like "if Else" and "looping" that allow you to create complex data creation and manipulation
  • Unlike Salesforce, Dynamics has more restrictions on updating closed records like Cases, Opptys, etc. It would be helpful if there were pre-created maps available that helped with the data manipulation steps required to update these records.
  • It would be helpful to have better error messages. Sometimes it was very hard to troubleshoot failures.
  • Faster manipulation of data would be better.
I think it is well suited for most integration needs. We had pretty simple migration requirements, haven't used for integration, so not sure how it stacks up to say Boomi or Informatica regarding complex integration requirements.
Read Clayce Rodamer's full review
Sara Taylor profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Scribe Online to migrate data from our old partner-hosted on-premise Microsoft Dynamics CRM to our new Dynamics 365 cloud instance. We are a Dynamics partner and I use Scribe for many of our clients.
  • The field auto-link feature is extremely helpful for migrations. This allows users to save an incredible amount of time when their systems might have thousands of fields that need to be mapped.
  • The UI when creating a mapping is very clear and easy to use. It took me about half an hour to learn how to set up mappings and link fields. This will allow more people to be able to use Scribe.
  • The error logs for records that fail to transfer or migrate are very detailed. I appreciate that when a mapping runs, I can see exactly which records failed and why.
  • The most detrimental missing functionality for me has been that Scribe Online cannot natively move Dynamics entityimage fields. We had to externally hire a resource to build an app for us instead of being able to use the Scribe instance we provisioned for our client.
  • Under Execution History, I would love to see the name of my mappings. There is a lot of good detail in the Execution History list, but showing the mapping name would allow me to quickly at a glance see what mappings I've already run and which I haven't.
  • I'd like to see it be a little easier to delete organizations. Having many clients with various organizations in Scribe, there are some orgs created by accident that I wasn't able to figure out how to remove without researching it.
I think Scribe is perfect for data migrations and data integrations. As a Microsoft Dynamics partner, our goal for 2019 has been to migrate ten clients from their partner-hosted CRM systems to Microsoft's Cloud D365. Scribe has been the perfect tool for quickly and accurately creating mappings between the two systems. We also have a client who will be migrating from their old system to D365 as well as integrating to another system. I feel confident that Scribe will allow us to migrate in a timely fashion as well as push data back and forth accurately between their other system and D365. I would say Scribe would be less appropriate for a one-time small scale data migration. I don't know if the benefit of saving time with Scribe would outweigh the cost of implementing, learning, and using it. I personally feel that having a partner teach me how to use Scribe made the learning go much faster. When I originally wanted to learn Scribe, I did not have the resources to learn.
Read Sara Taylor's full review
Gavin Atkinson profile photo
Score 9 out of 10
Vetted Review
Review Source
We currently use Scribe at 4 different client sites. We have developed a number of integrations to help our clients link disperate systems together. This includes SQL Server to Microsoft Dynamics and FTP/CSV to dynamics. All our scribe solutions have enabled our clients to get almost real time feeds from different systems into their main Dynamics CRM system without the need for custom written code. We can manage all the integrations centrally with the ability to administrate across multiple companies quickly and easily.
  • Centralised administration of all integration solutions. The ability to sign-in once and quickly administrate and develop across multiple sites is just great.
  • Easy modification when changes are required. Customer requirement change all the time, with Scribe you simple make a small few changes. Integration changes no longer mean a full release, customer code etc.
  • Support for many connectors - We haven't yet had a customer where a connector isn't available, the local agents are great where clients are still on premises.
  • Easy Debugging - The validation means that most things just work, but when you do hit a problem the step by step debugger is so useful to quickly identify where the problem lies.
  • We have one situation where we required to use REST and a bearer token. While Scribe used REST it didn't support bearer token. This needs to be added.
  • History logs just disappear after a period. Sometimes you may only run a job every few months, could we just keep all logs. Also sometimes you make a mistake, as administrator could I just be able to clear any log if I need to ?
  • Query runner - When we have clients with a local agent we often don't have access to their system (eg; SQL Server). We can build a integration to run a custom query and preview it, but it's clunky to do. Couldn't we have a query window so we could send native queries via the local agent and get test results.
Great for linking multiple different database systems. Where you want to get information say from a financial billing system into CRM it's easy to build a solution. This can often mean users of one system (e.g. CRM), no longer need to access multiple systems to get the data they need to do their jobs. It can also often mean users no longer need licences for multiple systems and save money. Also great as an integration tool to bring data from many systems together when building a reporting system (e.g. Power BI).
Read Gavin Atkinson's full review
Jeromy Smith profile photo
June 10, 2019

Scribe Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Scribe to replicate from CRM (Dynamics) to a customer-facing SQL backend. This allows us to expose tables as needed for customer reporting without having any impact on our production environment.
  • Set it and forget it mentality for constant replication
  • Warnings of system interruptions or other issues quickly identify problems
  • Modifying solution on the fly easy via dashboard
  • A couple lingering support issues not resolved after months, have stopped trying and now "live with it"
  • Not much else; when it works, works fine. Sometimes variable speed in synchronizing is frustrating but usually doesn't last and not worth engaging
I haven't done integration back in but speaking from replication, it's perfect for our needs and removes the need to develop our own ETL tool.
Read Jeromy Smith's full review
Whitley Lovelace profile photo
June 10, 2019


Score 10 out of 10
Vetted Review
Verified User
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We use TIBCO to send over data from Coupa to Intacct for our expense reports. It is only being used currently in Finance & Accounting. It addresses the business problem of us having to manually enter expense reports and line items.
  • Fast - It only takes a few minutes for the data to be sent over to our other system
  • User Friendly - Not hard to navigate or use
  • Great Customer Service- Whenever we do have a problem they are quick to address the issue
  • Notify us when updates are done. There was recently an update that affected our entire system and we were unaware. I had to reach out to our contact in order to find out.
Just the overall purpose and business aspect on how we utilize the service. It's a huge help to not have to manually enter bills and each line expense. And being that it's fast and user-friendly just makes it that much better.
Read Whitley Lovelace's full review
Rodrick Hales profile photo
Score 4 out of 10
Vetted Review
Verified User
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Scribe is used as a middleware solution. It is used across the whole organization. It does data migration from files and databases to Dynamics 365. Dynamics 365 also communicates with Scribe Online to perform event driven tasks based on Dynamics 365. Scribe Insight translates data from files to Dynamics 365 based a model of "folder watching".
  • Simplies the process of reading data
  • Increases productivity by passing the buck to purchased software versus in-house development
  • Secures systems by setting up particular users to manage the system
  • There are too many "Scribes". We have Scribe Insight and Scribe Online. Both require considerable ramp up time.
  • With Scribe Online, we can only choose notifications based and organization names. We would like to also tailor notifications based on subject of email which in 2019 is unavailable.
  • "View All" and "items per page" model always resets.
Scribe sends many notifications. It's nice to have such an alert system. But alerts that are not as customizable as needed can be annoying. Also, Scribe updates on their own schedule regardless of how much it may impact a business. We are constantly also receiving notifications about failed connections ("Failed to open one or more connections"). This could be a Scribe or D365 issue. We can never tell. We would like to focus more on the issues we can fix.
Read Rodrick Hales's full review
Marijana Vlahovic profile photo
June 10, 2019

Scribe Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We're using TIBCO Cloud Integration to connect our backend with Salesforce. It's being used for Customer Operations which are all Salesforce users. We use it to bring customer data from our native system to Salesforce.
  • It's extremely simple. I am a Salesforce admin, so not a dev/IT personnel and I can manage solutions and build maps on my own.
  • It's transparent. I have an overview of everything.
  • I can set it to any schedule that fits our org's needs.
  • Integration solution doesn't perform well on bigger loads. Queues start piling up and records can't be processed.
  • Support is not very simple to reach.
It's well suited in cases where you don't have a database with too many dynamic fields or frequent data changes that you need to bring across to Scribe. In cases where you do, it might not be ideal.
Read Marijana Vlahovic's full review
Koen Vaes profile photo
Score 7 out of 10
Vetted Review
Verified User
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Within NORRIQ, both Scribe Online and Scribe Insight are being used for integration purposes between Dynamics CRM and Navision, as well as datamart replication for Reporting.
We are a consultancy company that recommends Scribe to our customers based on the project requirements.
Generally for integration between Dynamics CRM/365 and Dynamics NAV
  • Fast and reliable connection & setup between platforms.
  • Low skill requirement for the development of a migration, integration, or replication map.
  • The Scribe Online platform has stability, availability, and performance.
  • (Scribe Online)Troubleshooting and debugging require more features and decent logging of error messages.
  • (Scribe Online)Advanced technical Scribe users expect more functions and tools for complex integrations.
We recommend Scribe for business data integration, mainly, but not limited, between Dynamics CRM/365 and NAV. Scribe is a great product for fast integration or migration of data between systems. We do not recommend Scribe for message orchestration between platforms. Or when there is no apparent connector available with the Scribe Connectivity Library. Project complexity is also a determining factor when choosing integration middleware.
Read Koen Vaes's full review
Remon Boonstra profile photo
Score 8 out of 10
Vetted Review
Verified User
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We have been using Scribe for a very long time now. From the On-premise version to the Online version, it’s a product guaranteed to work with all our Dynamics customers. We use it for migration to the Cloud, but also for some integrations where other products require (more) custom coding. This is certainly a pro. Migration requires repeatability, and Scribe allows this easily. Also, logging is clear (most of the time ;-)), but when an error occurs it’s easy to re-run the failed record when you fixed the logic!
  • Friendly UI.
  • Good logging.
  • Good retry mechanism.
  • Slow debugging.
  • No easy Deploy mechanism.
Scribe Online is very well suited in situations where your customer is going from an on-premise situation to an Online situation. This is one of the best-suited situations. On the other hand, some integrations require a lot of coding, and with Scribe Online there is little to no coding required. The coding used is like Excel formulas, so that is doable for most users.
Don’t use it when Enterprise failover requirements are in place. This is (almost) not possible.
Read Remon Boonstra's full review
Chad Kelly profile photo
Score 5 out of 10
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Our organization provides professional services to the Salesforce ecosystem with a heavy focus in state and local government. We leverage Scribe online internally to support migration of legacy customer data to the Salesforce cloud and have recommended and implemented Scribe online for several customers for basic database to Salesforce integrations. We have implemented roughly 10 projects using the platform.
  • less cost prohibitive than other similar tools. most connectors are included with base cost
  • fairly easy to learn and implement
  • generous enterprise licensing model
  • not strong with complex orchestrations (e.g. orchestrating realtime and batch sequencing)
  • no option to extend integrations with scripting when declarative drag and drop blocks fall short of need
  • doesn't support movement of files/media
  • exception handling is not great
The Scribe online product is well suited for organizations that did not expect/budget a middleware investment and need a basic integration 1 source to 1 target involving a low complexity of tables/objects.

The product is not well suited for moving files. It's disappointing this product can't work with Salesforce files/attachments. It is disappointing this product can't download a file from an S3 bucket. I would request more capabilities around moving files in general be considered in their roadmap.
Read Chad Kelly's full review
Keith Zbasnik profile photo
Score 9 out of 10
Vetted Review
Verified User
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As a D365 Partner for our customers we use Scribe Online as a tool to do integrations with their existing on-premise systems. This provides a seamless integration and allows our customers to run their systems as if they were one and the same.
  • Easy to access and manage since it is a cloud-based solution
  • Easy to use and understand
  • Provides good debugging and troubleshooting tools
  • Available templates for existing integrations to help provide a good a starting point
In my limited experience using the cloud-based integration it seems to work well integrating both cloud and on-premise applications. I really haven't experienced a scenario where it does not work very well.
Read Keith Zbasnik's full review
Martin Bübl profile photo
Score 10 out of 10
Vetted Review
Review Source
I've been a Microsoft Dynamics 365 CRM/CE consultant and a Scribe MVP for many years. I use TIBCO Scribe to implement data migration and integration solutions to my clients. This is includes (but is not limited to) Dynamics 365 CE, Dynamics CRM, Dynamics GP, Dynamics NAV, SAP, Salesforce and other ERP and CRM solutions.
  • TIBCO Scribe scales very well with the requirements. Everything from small migrations to complex integration scenarios can be done.
  • Adapters/Connectors for many, many systems available
  • Cloud or on-premise solutions can be implemented
  • System performance depends on source and target systems, but a little more flexibility in tweaking options here would be great
  • I would like to see TIBCO Scribe Insight weighted with the same development priority as TIBCO Scribe Online. Especially concerning support of new software versions, new connectors, UI/design improvements etc.
I see TIBCO Scribe as a good solution for all small business, mid-size and enterprise size CRM projects where data migration and / or easy to complex integration scenarios are to be implemented. This includes requirements where data flows not only between two systems but between three or more systems and processes shared over various applications.
Read Martin Bübl's full review

Feature Scorecard Summary

Pre-built connectors (88)
Connector modification (8)
Support for real-time and batch integration (85)
Data quality services (6)
Data security features (7)
Monitoring console (87)

About TIBCO Cloud Integration (including BusinessWorks and Scribe)

TIBCO Cloud™ Integration is an enterprise iPaaS platform. It offers capabilities matching users of various skill levels, so that they can connect cloud apps, build hybrid integration flows across on-premises systems, and develop microservices and IoT edge applications. It takes a drag-and-drop and API-led design approach, and has a deploy-anywhere model. The vendor's goal is to help users get their apps connected more quickly and easily.

TIBCO Cloud Integration (including BusinessWorks and Scribe) Features

Cloud Data Integration Features
Has featurePre-built connectors
Does not have featureConnector modification
Has featureSupport for real-time and batch integration
Does not have featureData quality services
Does not have featureData security features
Has featureMonitoring console
Additional Features
Has featureZero Code Graphical Designer
Has featureContainer and PaaS Support
Has featureEnterprise Scale

TIBCO Cloud Integration (including BusinessWorks and Scribe) Screenshots

TIBCO Cloud Integration (including BusinessWorks and Scribe) Video

Watch Accelerating Innovation with API-Led Integration

TIBCO Cloud Integration (including BusinessWorks and Scribe) Downloadables

TIBCO Cloud Integration (including BusinessWorks and Scribe) Integrations

Salesforce.com, HubSpot, Microsoft SQL Server, Marketo, Microsoft Dynamics GP, SAP ERP, MySQL, Oracle Database, Oracle Eloqua, NetSuite, SugarCRM, PostgreSQL, Pardot, ServiceNow, Shopify, Google Analytics, JIRA Software, Sage Intacct, ON24, Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Magento Commerce Cloud (formerly Magento)

TIBCO Cloud Integration (including BusinessWorks and Scribe) Competitors

Dell Boomi, Mulesoft, IBM


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
EditionPricing DetailsTerms
BasicStarting from $400 per month, billed annuallynumber of connections
StandardStarting from $1,500 per month, billed annuallynumber of connections; includes additional functionality

For more details, see https://www.tibco.com/products/cloud-integration/pricing-plans

TIBCO Cloud Integration (including BusinessWorks and Scribe) Support Options

 Free VersionPaid Version
Video Tutorials / Webinar

TIBCO Cloud Integration (including BusinessWorks and Scribe) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Global
Supported Languages: English