TrustRadius
TIBCO Cloud™ Integration is an enterprise iPaaS platform. It offers a drag-and-drop and API- led design approach for user-friendliness.https://media.trustradius.com/product-logos/Ji/QU/592HM8F7THI8.JPEGTime-intensive and wasn't tailored for our business useThe integration team and one person on the engineering team mainly use Scribe. Scribe is used to automate data from our customer's ERP systems into our proprietary data platform. We want to automate our data on a consistent basis so that customers can use our data platform more, without manually going in there and uploading data.,Scribe Labs documents our ETL work in a very concise manner. The User Interface has a nice-looking design. We can export files to Dropbox. Installing the agent is a quick and easy process for on-premise. The Net Change feature is good.,Missing functionality: We like to run all the files available in the FTP when clicking the run button. Right now, we have to click the run button several times (or have multiple solutions) in order to run files from our FTP site one at a time. Generating column fields every time a file changes from the source in the FTP is very tedious. Working in integrations makes me have to go back and forth a lot of the time, and doing this is incredibly annoying. The security is horrendous. We installed an on-premise agent on the customer side, but we don't want them even touching the ETL tool at all. The only knowledge we are fine with knowing and being able to see is that they installed the agent, not the solutions themselves. Our company's connector would have to point to the dataset name rather than dataset ID. It was very frustrating because we change the dataset name a lot, and then we'd have to repoint it. It's very difficult to monitor the different integrations that go on because there isn't a consolidated dashboard.,4,Whenever there was a Scribe outage, all of our customers were affected and didn't have integrations for a day. There wasn't a way to trigger a support ticket only for certain Scribe errors- no customization there, so there was no automated way to escalate certain tickets if need be. Going back and forth on generating field schemas for our FTP customers, was time intensive.,SnapLogic,In-person training Self-taughtScribe Online ReviewWe built a connection to our product using the Scribe Online platform as a means to integrate to other solutions available on the Scribe Online platform such as Dynamics CRM. We used this product in the early stages of our company and the main problem it solved was a way to connect to on premise solutions that sat behind a firewall.,On premise integration solution. It provides a way to integrate to any on premise solution with a secure connection to the cloud via the Scribe agent. It supports any kind of source connection. Which means it can be used to provide a solution for legacy products that do not have APIs that can be used for integration. It provides a fairly intuitive workflow for building integrations that lowers the technical overhead required to build an integration.,It does not provide a great solution for high volume, multi-threaded integration problems. It does not handle a JSON source very elegantly requiring (last time I checked) a flat single level JSON structure. Building integrations can become a bit bulky. It needs to provide a solution to build integration workflows in smaller chunks. Error handling could definitely be improved.,6,Self-taught,It was a crucial part of our business in the early stages of our company as we built out our integration strategy. Over time the cost of the platform becomes a bit of a bear especially in light of some of the shortcomings that the product has.,This has not been a feature where we've found value. We just never used it in this way nor did we find a compelling use case for it. Scripting technologies are sometimes less visual but easier and more effective solutions.,We've used products such as Zapier but for a different kind of target market. The pricing of Scribe would be prohibitive in those use cases. Simplifying integration to multiple systems only really works when you have a decent market place that you can tap into and Scribe's market place is not quite there yet.,Scribe relies heavily on the visual designer which can be really slow when it comes to test. Stepping through testing can similarly be a very tedious process. When you compare this to tools that offer an IDE with technologies such as python and the ability to build automated code coverage scripts, this becomes quite a disadvantage.,Scribe is a tool for eliminating integration issuesWe use Scribe to provide near real-time integration of preference and consent data with external third-party endpoints. We can stand up a map and leverage an existing connector, or the generic REST connector to integrate with virtually any API accessible third-party in a matter of days, and in some cases hours.,They have a large collection of existing connectors that allow for quick integration in almost every case. The UI for building maps is competitive with any top shelf ETL tool on the market. The ability to run maps in the cloud or on premise, or in a hybrid environment is incredibly enabling. The sandbox environment makes it easy to build and test maps before hitting a production environment. This should probably be higher up the list. But the error tracking and reprocessing of trans, and detailed error information and download ability is invaluable.,There are connectors that are either missing or are using a subset of the API's functionality, though most of these can be overcome using their generic REST connector. Debugging is great. But is also some limitations that should be addressed. There are number of places where a developer is presented with error messages that need to be ignored, or in some cases can require the user to close their browser and reopen. Some of these could have been addressed since I ran into them. Notification services need to be extended to provide information to users externally without creating an account for them. This is particularly useful for SaaS integrators who are doing the work on behalf of their clients.,10,Online training In-person training,Prior to Scribe we built connectors by manually integrating with 3rd party APIs. I could spend a day listing all of the reasons this was bad, not the least of which is the drain on dev, qa and support resources ongoing. This is particularly painful when the endpoints change. Now we can replicate that process in hours and we have one level 2 support tech that can support all of them. Financially we can charge setup fees for existing or custom connectors which guarantees additional implementation dollars. From a project timeline, it reduces our time from signature to go-live substantially because we rely on a trusted iPaaS solution.,The effort went from a custom development effort that would consume multiple man weeks of combined dev, qa and support resources to hours or days.,I picked Scribe out of a bevvy of selections in this space because it is easy to deploy and it does not require a developer like other tools.,Testing from a Scribe standpoint is good, but not as good as it probably will be. There are some limitations in the debugger such as not being to run debug with hierarchical maps. But most of the problems are with the endpoints versus Scribe.,Tealium EventStream API Hub, SnapLogic, Dell Boomi API Management, Anypoint API Manager and Informatica Enterprise Data IntegrationThe easiest way to replicate our Dynamics 365 CRM data on premiseWe use Tibco Scribe to bring the data from our Dynamics 365 CRM Cloud environment to our on-premise data warehouse. We use this data in our BI environment, where our business users use it to create dashboards and reports. The sync is done on a daily basis using a manually selected set of Dynamics 365 CRM entities.,The setup of both the sending as the receiving side is easy, you don't really need expert skills to set up the "technical" part. We don't need a complicated ETL tool to extract the data from the Cloud environment. The overall management of what needs to be synchronized is straight forward. Thanks to the specific SCRIBE fields in the receiving database we have a track of deleted records (for which we don't have anything in the CRM database).,The synchronization is not fast and seems to do some unnecessary work. Selecting the entities to synchronize is quite tedious, you need to scroll through quite a big list (especially when you have a lot of custom entities) a filter would be welcome. You need to manually update the metadata of the sending connection to see newly created entities, it would be nice if you could schedule those tasks too. We already had quite some situations where MS changed things in the data model of CRM that caused issues in the sync tasks.,8,Self-taught,We didn't need to invest resources in setting up something similar in a more complicated ETL tool. We don't need to worry about keeping this environment up to date, very little maintenance from our end.,Once more setting up a task is very easy. Without extensive training, I was able to set up several jobs across different environments (dev, QA, prod) in a very short period. Also setting up test jobs can be done very quickly and in an easy way without the intervention of technically skilled people.,We only use replication jobs, so we don't use this functionality.,As mentioned earlier we only use replication jobs.Scribe is great point and click tool, but also needs advanced knowledge for even mildly complex integrationsMy organization is using Scribe in for two specific projects/programs that are providing professional energy services to electric utility clients. The solutions is needed to automate integration with excel/text data files that are similar and submitted on a recurring weekly basis. The solution is providing support for only a specific project within a professional services department.,Point and click configuration and solution development - no code speeds up deployments Easy procurement process with training On the fly changes and updates make implementations flexible and easy to update,Excel and text file plugins, connections and clients need some work to improve ease of use and complex integrations The internal TIBCO sales/renewal/support/training teams need to break down silos and talk/work together to provide a better comprehensive service for users Price needs to be more competitive and lower along the lines with similiar product,7,Online training Self-taught,Scribe has reduce data entry, likely reducing man-hours Scribe has reduce data errors, likely increasing user & customer satisfaction Scribe and the per-connection price model is expensive and reducing ROI significantly,Visualizing the data flows increases the ability to deliver solutions, integrations and implementations to end users and customers- and Scribe does that well. Codes and formulas are still required which negates any efficiencies gained from point and click configuration. The procurement process and deploy was within just a day or two so it nice not needing to wait on that to begin setting up the integrations.,I've not used other integration products, but have heard of MuleSoft and Kingswaysoft. From my understanding, Scribe has less functionality but doesn't require coding experience. Scribe needs more connectors such as OneDrive for Business SharePoint and Zendesk. Most of my mapping needs are Excel & text workbooks and integrating those as endpoints is somewhat difficult with the current connector options.,I've not used other integration products, but have heard of MuleSoft and Kingswaysoft. Testing integration flows is easy. From my understanding, Scribe has less functionality but doesn't require coding experience. Most of my mapping needs are Excel & text workbooks and integrating those as endpoints is somewhat difficult with the current connector options.,A powerful, easy to use piece of kits to have in any techies toolkit!We are using TIBCO Scribe Online within our Professional Services department as part of our day-to-day toolkit for helping customers migrate their data from other cloud platforms such as Salesforce and Microsoft Dynamics 365 to our own CRM, Workbooks.com. Alongside this, we're in the process of implementing an integration service between a client's backend system and CRM. Workbooks CRM will be the master of the customer data, and we're using Scribe to synchronize accounts and contact data to drive website access rights and content.,Easy to use UI - self explanatory formula builder with lots of built in examples saving time searching for it in a Knowledge Base Powerful range of out of the box connectors for popular vendors opening up lots of migration tools and integration options Extensive API for building integrations around existing apps such as CRM and ERP,Not always clear how you will integrate on premise solutions with cloud solutions, it appears easy with the "on-premise" agent but sometimes lots of hidden infrastructure is needed in place to make it possible,8,Online training In-person training Self-taught,Data migrations from Salesforce to Workbooks used to take several days, if not weeks to export and manipulate the data resulting in a high cost project. Without Scribe we would have to rerun the migration again from the start, as it was often very different to complete delta runs easily. Now, we have created re-usable templates which provide a solution foundation for every project which we can build upon, making migration projects more effective and increasing ROI for our customers.,Let's take an example of a Cloud Based ERP integration to Workbooks CRM that we hadn't done before. With Scribe, providing there is a connector available... we minimize our investigation effort because the necessary API elements of the other system have been carefully thought out from Scribe/Scribe Partner and have been exposed via the easy to use UI. We can easily build out a prototype using the drag and drop UI, and confirm what is/isn't possible very easily helping us to scope out the required effort more accurately. Without Scribe - our process would involve days of investigation (at our expense) to understand the other system's API, and what was possible i.e. which data we could access, how the customer's instance was configured and so on. We'd have to write detailed specs and agree with the customer which ultimately led to custom code being developed and tested... inevitably with bugs being found along the way! Whilst this approach works for the lesser known systems out there, and absolutely still valid. Scribe makes this a lot easier for us.,Very effective. The side by side view of the fields within both systems, which allow drag and drop and an easy to use formula builder that provides clear examples for each help to aid the data mapping exercise.,The debug tool is powerful allowing you to run through an integration step by step. It's easy to use, giving you example inputs/outputs in each step making it (usually) relatively quick to stop the problem with your logic!,ZapierScribe - Complex integrations on a budget.We have used Scribe to migrate data from a legacy SQL Membership database on premise to Dynamics 365 in the cloud. We also use Scribe to process memberships and update data between Dynamics 365 and GP Accounting (on prem). Scribe is also used to bring orders placed on our Web Store platform into Dynamics 365.,Ad hoc updates and corrections to cloud based data sets that do not provide SQL type bulk update tools. Regular scheduled data integration tasks that can run overnight or even hourly. Microsoft Dynamics 365 support is strong - allowing things to be done that Dynamics does not allow such as modifying order line items in a workflow. Data integration tasks can be triggered through API calls for near real-time updates and data synchronization between disparate systems.,We can only work in Scribe for a couple of hours at a time before things slow to a crawl. Closing and re-opening your browser restores the speed. Triggering Scribe Jobs from Dynamics 365 could use better support via a D365 add-in solution from Tibco Testing and trouble-shooting Scribe jobs is slow and cumbersome. It would help to have a "window" into all fields in a record instead of just those that are explicitly used in a job.,7,Online training Self-taught,Scribe has allowed us to take control over many of our data integration tasks by removing the need for coding. These tasks can now be performed entirely by in-house staff instead of hiring outside programming help. Scribe makes it easier for us to keep all our disparate databases synchronized with each other. Scribe provides a means for us to reduce duplicate customer accounts by allowing us to perform data comparisons through lookup options beyond a single key field.,Once we were proficient in the use of Scribe, we were able to create fairly complex integrations in just a couple of days. However, even the simplest ad hoc data updates can take several hours as opposed to writing a simple SQL UPDATE script. Testing Scribe jobs can be difficult since we are performing test on our live databases. Scribe charges for each connection so we choose not to pay for an extra connection to our test databases.,Scribe has worked well for us in data mapping between our data endpoints. We have yet to come across a data integration task that it can't handle. Real-time integrations are the exception, however, we can get close to real-time through the triggered jobs. The speed of mapping thousands of records is also a limiting factor.,Our biggest challenge with testing our Scribe integration jobs is the need to pay for additional endpoints to connect to our test/sandbox databases. Versioning of jobs is also non-existent. Memory leaks in the browser require us to logout of Scribe, close the browser and then log back in several times per day when developing and testing jobs. The more elements in the data tables you work with, the worse this problem gets.,SQL Server Integration ServicesA land of TIBCO MastersIt is used as the primary ESB solution in the whole organization to address system integration needs. For any new project requiring integration across several systems, we use BusinessWorks to create the needed integration functionalities.,Tibco EMS is a very fast and robust solution to assist in processing a huge number of messages and guaranteeing a very high throughput. Ease of deploying a Tibco BusinessWorks project from development to production. It is almost zero deployment time. BusinessWorks designer is easy and intuitive to use. low code platform and therefore much reduced time to market TIBCO has a very strong innovation wing together with strong presence in the market With Tibco container edition,we can easily build cloud native integrations and take advantage of micro service architecture,SFTP - currently TIBCO has no palette for performing SFTP operations. We have to write custom Java code which does the SFTP operations and then call the Java code from TIBCO. provision for a palette for performing smpp connections,10,The ROI has been positive as during major transformations, we have been required to only modify the TIBCO layer when the southbound interfaces change and therefore not necessitating change in the northbound APIs.,System integration Order Management and orchestration Process automation,1000,,Price Product Features Product Usability Product Reputation Vendor Reputation Existing Relationship with the Vendor,Building interfaces to mobile money system and a promo framework for offering customers daily telco products.The revenue we have earned is massive,Online training In-person training Self-taught,It has enabled me to deliver complex integrations to the organization without writing lots of lines of code and also support critical integrations that move a lot of millions,Apigee Edge,3,Complete roll out for Tibco FOS solution for order management and orchestration,9,Not Sure,include practical PoC,9,No,There is this time I needed to add two machines in different subnets to the same domain.I struggled for hours and then I raised a ticket with tibco support.The support guy created a conference call and I joined and we started troubleshooting the issue and noted that the reason I could not add the machine in a different subnet was because the rvd processes in both machines could not communicate.He sent me the settings to apply and on applying the same,I was able to have the 2 machines in the same domain within half an hour of concluding the support call,deployment set up monitoring rules using hawk,XSLT transformation,Yes, but I don't use it,9,Billing,CRM,Mobile money,the list is endless,New retail management system,File import/export API (e.g. SOAP or REST),9,It is the best integration tool that I have come across so farTIBCO Cloud Integration is the way to go for earning time in critical integrationWe used Scribe software (as the old naming) for one of our customers in order to manage the integration between SugarCRM and IBM Watson Campaign Automation (WCA). The integration is concerning contact, leads and account subscription.,Easy to implement and customize. The solution is fully integrated between SugarCRM and WCA. Fast and easy to debug.,The placement of the GUI interfaces can be confusing. I'd rather have a split window screen (menu left and edit right) when editing a block property.,10,As a technician, I don't have a direct view of business objectives.,Full leads integration. SugarCRM and IBM WCA.,2,,Product Reputation Existing Relationship with the Vendor,Configuration via the user interface.,In-person training Self-taught,Usually we rely on custom integration software. Using a pre-built solution has been/is a benefit.,1,None at the moment,5,Not Sure,Using integrated solutions will always be the main matter of choiceScribe Online still best at quick, low-effort high-gain integrations and migrations.EnerBank uses TIBCO Cloud Integration & Scribe to integrate Dynamics 365 Customer Engagement (CRM) with our Marketing Automation SaaS solution and on-premise Data Sources like SQL Server. Scribe aggregates customer data in CRM for use by our customer-facing organizations from sources across the whole business.,Easy to use drag-and-drop integration design and testing in Scribe Online. Clear and visual indications of integration errors or failures.,Best suited for one-off data migrations or high-volume complex integrations that could be broken into smaller chunks. Otherwise, speed suffers. It's not yet able to handle API to API integrations with ease.,8,Scribe Online has made it possible to share data across various business systems at a low cost for both time and money. Maintenance of Scribe Online Integration jobs, once properly configured and tested, is absolutely minimal. Getting data into the right hands at the right time is critical to our business. Scribe Online is a large part of making that happen.,,Self-taughtIntegrate Everything with TCIWe are using TCI for an important gas&oil Italian customer. Through the use of TCI, we integrated a mobile application (loyalty application) with other systems. In particular, Salesforce (Service Cloud and Marketing Cloud). TCI is a PAAS solution that helps customer to achieve important goals.,Cloud solution (Paas). A simple method to implement agile solutions ensuring continuous integration. User-friendly implementation by using TIBCO Studio.,Missing functionality: mutual authentication, missing of Oauth2.0. Missing monitoring of the performance of applications.,8,Positive: low development times. Positive: ease of implementation. Positive: high performance in terms of the number of messages in seconds.,TIBCO Cloud Mashery, TIBCO FTL and TIBCO StreamBase,Online trainingScribe - Easy to Use, Functional and FantasticWe use Scribe to transfer data between multiple systems. From our account/contract system to our CRM system, as well as from our CRM system to another database.Scribe plays a major role in making sure we have data integrity across multiple systems. It allows to avoid manual updates of data between system, which is crucial when we have limited staff. This allows staff to focus on other job duties.,The creation of integration maps is straightforward. The ability to schedule when solutions are run is of great value because we need to have systems updated in a particular order. Scheduling makes this easy. When errors do occur, the error messages give enough information to allow us to diagnose how we need to fix records as necessary.,The system could be a little faster when navigating within maps. Sometimes there are delays while the page loads. There could be more examples of how to use Scribe in the documentation. I would suggest that Scribe provide suggestions when sending error messages eg Have you tried to refresh the metadata? This would save contacting support for some people.,8,Scribe has allowed us to focus on other duties instead of copying data between systems, which allows us to use our employees more efficiently. The simplicity of using Scribe allows us to be more responsive when changes are required, saving us time and money. The documentation allows us to get what we need to know quickly, which saves us time.,,Self-taughtScribe made it easy to migrate all of our data from Salesforce to MS Dynamics 365 CRMWe used Scribe to migrate from using Salesforce CRM to Microsoft Dynamics 365 CRM. We migrated all of our standard and custom entity data via Scribe. Our approach was to build maps that we then ran nightly for a couple months before our go live date. This allowed us to verify data in the new system while keeping it current. This meant then that we didn't have any heavy data migration requirement just before go live, but instead could focus on making sure our users were prepared for go live.,Easy to use visual mapping blocks Able to schedule nightly integration runs Lots of controls like "if Else" and "looping" that allow you to create complex data creation and manipulation,Unlike Salesforce, Dynamics has more restrictions on updating closed records like Cases, Opptys, etc. It would be helpful if there were pre-created maps available that helped with the data manipulation steps required to update these records. It would be helpful to have better error messages. Sometimes it was very hard to troubleshoot failures. Faster manipulation of data would be better.,8,We were able to get all Salesforce data migrated successfully; this was a big win. Reasonably priced for the two connectors and migration requirements. Reasonable priced for ongoing data manipulation requirements; i.e. adjustments to MS data. Not using for integrations presently.,Informatica Cloud, Dell Boomi and Jitterbit,Self-taughtMaking Dynamics migrations easy - but where are the images?!We used Scribe Online to migrate data from our old partner-hosted on-premise Microsoft Dynamics CRM to our new Dynamics 365 cloud instance. We are a Dynamics partner and I use Scribe for many of our clients.,The field auto-link feature is extremely helpful for migrations. This allows users to save an incredible amount of time when their systems might have thousands of fields that need to be mapped. The UI when creating a mapping is very clear and easy to use. It took me about half an hour to learn how to set up mappings and link fields. This will allow more people to be able to use Scribe. The error logs for records that fail to transfer or migrate are very detailed. I appreciate that when a mapping runs, I can see exactly which records failed and why.,The most detrimental missing functionality for me has been that Scribe Online cannot natively move Dynamics entityimage fields. We had to externally hire a resource to build an app for us instead of being able to use the Scribe instance we provisioned for our client. Under Execution History, I would love to see the name of my mappings. There is a lot of good detail in the Execution History list, but showing the mapping name would allow me to quickly at a glance see what mappings I've already run and which I haven't. I'd like to see it be a little easier to delete organizations. Having many clients with various organizations in Scribe, there are some orgs created by accident that I wasn't able to figure out how to remove without researching it.,10,Positive: migrating our 10 clients to the cloud will allow us to take down our partner-hosted VPN, saving a large amount of money. The costs of using Scribe are outweighed by the money we will save having our clients in the D365 online. Negative: the learning curve for Scribe took some time away from actually doing the work that needed to get done. I attempted to teach myself at first but ended up needing to use (and pay) an external partner resource to cover all of the nuances of how to set up migrations. Now that I know how to use Scribe, it's easy enough, but the materials out there for self-supported learning are not great.,,Online trainingWish I had found Scribe years ago !We currently use Scribe at 4 different client sites. We have developed a number of integrations to help our clients link disperate systems together. This includes SQL Server to Microsoft Dynamics and FTP/CSV to dynamics. All our scribe solutions have enabled our clients to get almost real time feeds from different systems into their main Dynamics CRM system without the need for custom written code. We can manage all the integrations centrally with the ability to administrate across multiple companies quickly and easily.,Centralised administration of all integration solutions. The ability to sign-in once and quickly administrate and develop across multiple sites is just great. Easy modification when changes are required. Customer requirement change all the time, with Scribe you simple make a small few changes. Integration changes no longer mean a full release, customer code etc. Support for many connectors - We haven't yet had a customer where a connector isn't available, the local agents are great where clients are still on premises. Easy Debugging - The validation means that most things just work, but when you do hit a problem the step by step debugger is so useful to quickly identify where the problem lies.,We have one situation where we required to use REST and a bearer token. While Scribe used REST it didn't support bearer token. This needs to be added. History logs just disappear after a period. Sometimes you may only run a job every few months, could we just keep all logs. Also sometimes you make a mistake, as administrator could I just be able to clear any log if I need to ? Query runner - When we have clients with a local agent we often don't have access to their system (eg; SQL Server). We can build a integration to run a custom query and preview it, but it's clunky to do. Couldn't we have a query window so we could send native queries via the local agent and get test results.,9,It's enabled us to offer a wider range of integration skills to our clients. We're doing more integration work now than ever as it's so easy to do with Scribe. As it's SAAS, it's easy to monitor and easy to bill, we love that our clients are happy, we do the job quickly and we make ongoing commission on the solution. For our clients, the speed that we've been able to do integration work has had a positive impact on their business objectives.,,Self-taughtScribe ReviewWe use Scribe to replicate from CRM (Dynamics) to a customer-facing SQL backend. This allows us to expose tables as needed for customer reporting without having any impact on our production environment.,Set it and forget it mentality for constant replication Warnings of system interruptions or other issues quickly identify problems Modifying solution on the fly easy via dashboard,A couple lingering support issues not resolved after months, have stopped trying and now "live with it" Not much else; when it works, works fine. Sometimes variable speed in synchronizing is frustrating but usually doesn't last and not worth engaging,9,We've been able to remove customer reports and how to present the data from our needs list When there are errors I haven't gotten to the bottom with support so it does leave my dataset a couple records off kilter. It's not optimal.,,Self-taughtLove TIBCO!We use TIBCO to send over data from Coupa to Intacct for our expense reports. It is only being used currently in Finance & Accounting. It addresses the business problem of us having to manually enter expense reports and line items.,Fast - It only takes a few minutes for the data to be sent over to our other system User Friendly - Not hard to navigate or use Great Customer Service- Whenever we do have a problem they are quick to address the issue,Notify us when updates are done. There was recently an update that affected our entire system and we were unaware. I had to reach out to our contact in order to find out.,10,Self-taught,Getting expenses paid on time Cutting back on my time that I spend on expense reports,TIBCO is a lot faster and more efficient than a lot of other software products out. We recently switched to Scribe, so far everything has been immaculate.,Very effective. The last one we used wasn't that effective which is why we switched to Scribe.Out of the Box VS In-house DevelopmentScribe is used as a middleware solution. It is used across the whole organization. It does data migration from files and databases to Dynamics 365. Dynamics 365 also communicates with Scribe Online to perform event driven tasks based on Dynamics 365. Scribe Insight translates data from files to Dynamics 365 based a model of "folder watching".,Simplies the process of reading data Increases productivity by passing the buck to purchased software versus in-house development Secures systems by setting up particular users to manage the system,There are too many "Scribes". We have Scribe Insight and Scribe Online. Both require considerable ramp up time. With Scribe Online, we can only choose notifications based and organization names. We would like to also tailor notifications based on subject of email which in 2019 is unavailable. "View All" and "items per page" model always resets.,4,Online training In-person training Self-taught,24 7 processing of data A highly alert system The alerts made the team edgy and there were many errors, especially from Scribe Insight that were unexplainable (IP=17),The visual diagrams used for dts and Scribe Online are interesting but sometimes confusing. It does attempt to solve the issue of skipping actual development however it definetly cause developers to think more outside the box. But the point is productivity not getting developers to think outside the box. Also, there should be more attempts to process data in bulk versus a line by line approach normally presented by most software. By bulk I mean leaving more to the software to determine how to process data instead of line by line web API requests.,The mapping capabilities were very useful. In fact it may have been the most useful feature of the software. Continue in that direction but also journey into a direction in which a user can create maps based on a format and import instead of basing it solely on the use of an interface. This feature may already be included.,This is something our team needs to set aside more time to learn about. Right now the time constraints are tight. We normally do trial and error based on our changes in different environments. Many times we overlook testing because it is done differently in every software/language. Perhaps training would help in this area.,Scribe ReviewWe're using TIBCO Cloud Integration to connect our backend with Salesforce. It's being used for Customer Operations which are all Salesforce users. We use it to bring customer data from our native system to Salesforce.,It's extremely simple. I am a Salesforce admin, so not a dev/IT personnel and I can manage solutions and build maps on my own. It's transparent. I have an overview of everything. I can set it to any schedule that fits our org's needs.,Integration solution doesn't perform well on bigger loads. Queues start piling up and records can't be processed. Support is not very simple to reach.,9,Self-taught,Positive: because of its simplicity, Scribe allowed us to roll out SF in our company without delays and very easily. Positive: it requires very little maintenance, it's practically self-run in our org. Negative: we might have to look into alternative solutions for the bigger data loads that we expect in the next few months.,Scribe is very simple to use in terms of data mapping. Our IT department is constantly overbooked and Scribe gave us the possibility to integrate data with minimal IT effort, which sped up the process for us majorly. The maps are reliable and running without problems.,Your Integration Processes -- SimplifiedWithin NORRIQ, both Scribe Online and Scribe Insight are being used for integration purposes between Dynamics CRM and Navision, as well as datamart replication for Reporting. We are a consultancy company that recommends Scribe to our customers based on the project requirements. Generally for integration between Dynamics CRM/365 and Dynamics NAV,Fast and reliable connection & setup between platforms. Low skill requirement for the development of a migration, integration, or replication map. The Scribe Online platform has stability, availability, and performance.,(Scribe Online)Troubleshooting and debugging require more features and decent logging of error messages. (Scribe Online)Advanced technical Scribe users expect more functions and tools for complex integrations.,7,Online training Self-taught,Often when struggling with complex integrations, the troubleshooting & debugging features were insufficient and caused project development to grow way overdue.,Visual creation is a bonus for lower technically skilled users. They can much faster understand the flow of an integration process. For documentation or support afterwards, it's very useful to see the flow and to debug it. For technically advanced users, this can be something of a limiting factor. More complex integrations often require a more advanced set of tools and development methods.,Scribe Online and Insight provide a good overview of Source and Target metadata. As well as maintaining it, new, modified or deleted fields are a matter of refreshing metadata, and they are immediately usable within your integration process mapping. Compared to other integration products, Scribe is about where you would expect to be in this feature, though there is room for improvement.,Scribe Insight provided a very decent and easy to use feature for debugging data integration. You were able to see the input and output of the mapping and also the flow it followed in case of complex integrations where you would jump between different steps. In Scribe Online this feature was less advanced, due to it being an online platform, but because of this, it makes it very difficult to test integration mapping.,SQL Server Integration Services, Microsoft BizTalk Server and Azure Logic AppsScribe Online, pro, cons and when to use.We have been using Scribe for a very long time now. From the On-premise version to the Online version, it’s a product guaranteed to work with all our Dynamics customers. We use it for migration to the Cloud, but also for some integrations where other products require (more) custom coding. This is certainly a pro. Migration requires repeatability, and Scribe allows this easily. Also, logging is clear (most of the time ;-)), but when an error occurs it’s easy to re-run the failed record when you fixed the logic!,Friendly UI. Good logging. Good retry mechanism.,Slow debugging. No easy Deploy mechanism.,8,Online training In-person training Self-taught,The migration License is great. Integrations might be highly priced for some customers.,The UI of Scribe is a big PRO for the product to get started. The more complex it gets, the less it is a fit. There are ways of grouping steps, but that sometimes doesn’t help and you’ll end up with a big map. The lack of deployment methods is a real con. It is a platform, you could build things yourself, but the product could have provided this.,As said, the UI really helps. The mapping screen is somewhat cumbersome, but it allows you to map and create formulas with ease.,There are no CI/CD like testing possibilities. You’ll have to figure that out yourself and build scripts against the platform; doing that allows testing in some form.,SQL Server Integration Services and Azure Logic AppsLow Cost, Low FlexibilityOur organization provides professional services to the Salesforce ecosystem with a heavy focus in state and local government. We leverage Scribe online internally to support migration of legacy customer data to the Salesforce cloud and have recommended and implemented Scribe online for several customers for basic database to salesforce integrations. We have implemented roughly 10 projects using the platform.,less cost prohibitive than other similar tools. most connectors are included with base cost fairly easy to learn and implement generous enterprise licensing model,not strong with complex orchestrations (e.g. orchestrating realtime and batch sequencing) no option to extend integrations with scripting when declarative drag and drop blocks fall short of need doesn't support movement of files/media exception handling is not great,5,Online training Self-taught,Positive - It supports collaborative data migration work Positive - it allows lower cost resources to work on integrations Negative - when the integrations fail it is challenging to investigate, requires human intervention to retry the integrations,Generally the product is pretty quick to market however requires more ongoing maintenance than other products when integrations fail. I have found the documentation a bit lacking and other middleware products have more working recipes/examples which can improve ramp up time and speed to market by seeing how a working integration is implemented and modifying to meet specific customer needs.,Drag and drop data mapping is pretty straightforward however often times the connectors throw cryptic exception messages. The transformation formulas are pretty basic but easy to learn.,Debugging is lacking.,Jitterbit, Informatica Cloud, Dell Boomi, Anypoint Platform and Salesforce Community CloudIntegration made easyAs a D365 Partner for our customers we use Scribe Online as a tool to do integrations with their existing on-premise systems. This provides a seamless integration and allows our customers to run their systems as if they were one and the same.,Easy to access and manage since it is a cloud-based solution Easy to use and understand Provides good debugging and troubleshooting tools,Available templates for existing integrations to help provide a good a starting point,9,Self-taught,Our customers are very happy with the integrations created by this product which has driven more business from them. Easy for me to manage when issues come up since it is hosted in the cloud. I can quickly check on it at any time. Easy to make changes to the integrations, so less time spent when changes are needed.,I believe the creation of the integrations is much more intuitive than other integration products I have used in the past. Even though I never used this tool before it was really easy to create integrations even though I had no training. I was able to create a bi-directional integration with multiple integration points within the budget scope of the project.,It was really easy to use data from multiple endpoints while doing the data mapping. Everything was right there within the data mapping and it just made sense how things were laid out and presented to the user. Within other tools it just isn't as intuitive or readily available within the mappings or in some cases you are forced to do something outside the tool to prepare your data ahead of time.,The debugging within the tools is very powerful. Being able to see the inputs and the outputs for each step within the integration is invaluable. Other tools just give you the end result and not the results at each step.,TIBCO Cloud Integration Rocks!I've been a Microsoft Dynamics 365 CRM/CE consultant and a Scribe MVP for many years. I use TIBCO Scribe to implement data migration and integration solutions to my clients. This is includes (but is not limited to) Dynamics 365 CE, Dynamics CRM, Dynamics GP, Dynamics NAV, SAP, Salesforce and other ERP and CRM solutions.,TIBCO Scribe scales very well with the requirements. Everything from small migrations to complex integration scenarios can be done. Adapters/Connectors for many, many systems available Cloud or on-premise solutions can be implemented,System performance depends on source and target systems, but a little more flexibility in tweaking options here would be great I would like to see TIBCO Scribe Insight weighted with the same development priority as TIBCO Scribe Online. Especially concerning support of new software versions, new connectors, UI/design improvements etc.,10,Online training In-person training Self-taught,Positive - Substantial amount of services are being provided with TIBCO Scribe software Negative - integration of Scribe into the TIBCO world has led to much more bureaucracy and longer and more complex processes.,Using TIBCO Scribe makes the integration scenarios much easier in terms of design, development, maintenance, monitoring and handling. The full integration lifecycle is included into one product which offers all possibilities, including management API access to build or include into 3rd party management software when required.,Data mapping is just a click away. Depending on which application is being used (TIBCO Scribe Online or TIBCO Scribe Insight), mapping is done by selecting the source and target field and then just pressing a button OR with drag / drop. Formulas for data manipulation, verification etc. can be easily added. No coding required to achieve complex and good results.,Testing / preview functionality is available in all products from Tibco Scribe I have used so far. You can easily see what would happen and why. Debugging options available as well.,Robust integration tool for the excellent price-pointI am a consultant and have setup and integration for 3 clients so far -- Salesforce to other sources (SQL, CSV files).,Price point - Lots of features for the price point -- perfect for mid-size companies. Excellent Support! Handles most situations well other than CSV files. Ease of use, being able to reprocess the errors, handles SF bulk processing well.,CSV file handling -- difficulty using the CSVLOOKUP function. Can't put NULL as a value, for example, a Date. When using Jitterbit I can put NULL into a date field. So instead I have to check the condition first, and then make basically a duplicate of the map without the update of that one field. Similarly, can't update a lookup field unless I know that ALL rows have a value for that lookup field. Other integration tools handle this.,9,Online training Self-taught,positive -- we have installed Scribe at a few clients and they have been very happy with the implementations.,I believe faster than other integration tools, especially now that I understand the product more.,I appreciate the GUI and the ease of use for mapping.,Testing the maps goes well. I receive valid error logs, and being able to reprocess them is handy.,
Windows, Linux, Mac
TIBCO Cloud Integration (including BusinessWorks and Scribe)
409 Ratings
Score 8.0 out of 101
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TIBCO Cloud Integration (including BusinessWorks and Scribe) Reviews

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TIBCO Cloud Integration (including BusinessWorks and Scribe)
409 Ratings
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Score 8.0 out of 101

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Brad Wyatt profile photo
June 11, 2019

Time-intensive and wasn't tailored for our business use

Score 4 out of 10
Vetted Review
Verified User
Review Source
The integration team and one person on the engineering team mainly use Scribe. Scribe is used to automate data from our customer's ERP systems into our proprietary data platform. We want to automate our data on a consistent basis so that customers can use our data platform more, without manually going in there and uploading data.
  • Scribe Labs documents our ETL work in a very concise manner.
  • The User Interface has a nice-looking design.
  • We can export files to Dropbox.
  • Installing the agent is a quick and easy process for on-premise.
  • The Net Change feature is good.
  • Missing functionality: We like to run all the files available in the FTP when clicking the run button. Right now, we have to click the run button several times (or have multiple solutions) in order to run files from our FTP site one at a time.
  • Generating column fields every time a file changes from the source in the FTP is very tedious. Working in integrations makes me have to go back and forth a lot of the time, and doing this is incredibly annoying.
  • The security is horrendous. We installed an on-premise agent on the customer side, but we don't want them even touching the ETL tool at all. The only knowledge we are fine with knowing and being able to see is that they installed the agent, not the solutions themselves.
  • Our company's connector would have to point to the dataset name rather than dataset ID. It was very frustrating because we change the dataset name a lot, and then we'd have to repoint it.
  • It's very difficult to monitor the different integrations that go on because there isn't a consolidated dashboard.
Better suited: Having very few customers. Having OK customer support. Having a complex database schema in the source.
Not suited: Having many customers (being able to monitor them all effectively). Wanting a lot of customization. Wanting a lot of security. Wanting to minimize the amount of time it takes to go back and forth on integration solutions.
Read Brad Wyatt's full review
Nahi Simon profile photo
June 07, 2019

Scribe Online Review

Score 6 out of 10
Vetted Review
Reseller
Review Source
We built a connection to our product using the Scribe Online platform as a means to integrate to other solutions available on the Scribe Online platform such as Dynamics CRM. We used this product in the early stages of our company and the main problem it solved was a way to connect to on premise solutions that sat behind a firewall.
  • On premise integration solution. It provides a way to integrate to any on premise solution with a secure connection to the cloud via the Scribe agent.
  • It supports any kind of source connection. Which means it can be used to provide a solution for legacy products that do not have APIs that can be used for integration.
  • It provides a fairly intuitive workflow for building integrations that lowers the technical overhead required to build an integration.
  • It does not provide a great solution for high volume, multi-threaded integration problems.
  • It does not handle a JSON source very elegantly requiring (last time I checked) a flat single level JSON structure.
  • Building integrations can become a bit bulky. It needs to provide a solution to build integration workflows in smaller chunks.
  • Error handling could definitely be improved.
It is well suited for On Premise integration use cases and especially with cases where the source or target does not have a recognized API to work with.

It is not so well suited for modern integrations and in high transactional use cases. If there was a bigger marketplace it might make it more compelling.
Read Nahi Simon's full review
Ron Patrick profile photo
June 07, 2019

Scribe is a tool for eliminating integration issues

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Scribe to provide near real-time integration of preference and consent data with external third-party endpoints. We can stand up a map and leverage an existing connector, or the generic REST connector to integrate with virtually any API accessible third-party in a matter of days, and in some cases hours.
  • They have a large collection of existing connectors that allow for quick integration in almost every case.
  • The UI for building maps is competitive with any top shelf ETL tool on the market.
  • The ability to run maps in the cloud or on premise, or in a hybrid environment is incredibly enabling.
  • The sandbox environment makes it easy to build and test maps before hitting a production environment.
  • This should probably be higher up the list. But the error tracking and reprocessing of trans, and detailed error information and download ability is invaluable.
  • There are connectors that are either missing or are using a subset of the API's functionality, though most of these can be overcome using their generic REST connector.
  • Debugging is great. But is also some limitations that should be addressed.
  • There are number of places where a developer is presented with error messages that need to be ignored, or in some cases can require the user to close their browser and reopen. Some of these could have been addressed since I ran into them.
  • Notification services need to be extended to provide information to users externally without creating an account for them. This is particularly useful for SaaS integrators who are doing the work on behalf of their clients.
For me it is very simple. I can stand up an integration leveraging our bulk API to any third-party tool in a matter of hours or days with 100% data reconciliation.
Read Ron Patrick's full review
Guy DeBacker profile photo
June 04, 2019

The easiest way to replicate our Dynamics 365 CRM data on premise

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Tibco Scribe to bring the data from our Dynamics 365 CRM Cloud environment to our on-premise data warehouse. We use this data in our BI environment, where our business users use it to create dashboards and reports. The sync is done on a daily basis using a manually selected set of Dynamics 365 CRM entities.
  • The setup of both the sending as the receiving side is easy, you don't really need expert skills to set up the "technical" part.
  • We don't need a complicated ETL tool to extract the data from the Cloud environment.
  • The overall management of what needs to be synchronized is straight forward.
  • Thanks to the specific SCRIBE fields in the receiving database we have a track of deleted records (for which we don't have anything in the CRM database).
  • The synchronization is not fast and seems to do some unnecessary work.
  • Selecting the entities to synchronize is quite tedious, you need to scroll through quite a big list (especially when you have a lot of custom entities) a filter would be welcome.
  • You need to manually update the metadata of the sending connection to see newly created entities, it would be nice if you could schedule those tasks too.
  • We already had quite some situations where MS changed things in the data model of CRM that caused issues in the sync tasks.
It is a great tool to quickly set up synchronization between an on-premise data warehouse and a cloud solution as MS Dynamics 365 Customer engagement (CRM), which was our specific use case. Most of the issues we ran into could be worked around without any special technical skills.

When you need more specific control (field level) of what needs to be synchronized, you need to look to a more specialized tool to do the data integration.
Read Guy DeBacker's full review
Justin Pink profile photo
June 03, 2019

Scribe is great point and click tool, but also needs advanced knowledge for even mildly complex integrations

Score 7 out of 10
Vetted Review
Verified User
Review Source
My organization is using Scribe in for two specific projects/programs that are providing professional energy services to electric utility clients. The solutions is needed to automate integration with excel/text data files that are similar and submitted on a recurring weekly basis. The solution is providing support for only a specific project within a professional services department.
  • Point and click configuration and solution development - no code speeds up deployments
  • Easy procurement process with training
  • On the fly changes and updates make implementations flexible and easy to update
  • Excel and text file plugins, connections and clients need some work to improve ease of use and complex integrations
  • The internal TIBCO sales/renewal/support/training teams need to break down silos and talk/work together to provide a better comprehensive service for users
  • Price needs to be more competitive and lower along the lines with similiar product
Scribe works well with Dynamics CRM online with small programs or projects. More complex integrations or larger deployments need consultant support for first time users. Scribe has basic and normal connectors for simplified integrations. Scribe is well suited for implementations that don't have coders or developers since point and click configuration is how basic integrations are programmed.
Read Justin Pink's full review
Jamie Lowe profile photo
May 30, 2019

A powerful, easy to use piece of kits to have in any techies toolkit!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using TIBCO Scribe Online within our Professional Services department as part of our day-to-day toolkit for helping customers migrate their data from other cloud platforms such as Salesforce and Microsoft Dynamics 365 to our own CRM, Workbooks.com. Alongside this, we're in the process of implementing an integration service between a client's backend system and CRM. Workbooks CRM will be the master of the customer data, and we're using Scribe to synchronize accounts and contact data to drive website access rights and content.
  • Easy to use UI - self explanatory formula builder with lots of built in examples saving time searching for it in a Knowledge Base
  • Powerful range of out of the box connectors for popular vendors opening up lots of migration tools and integration options
  • Extensive API for building integrations around existing apps such as CRM and ERP
  • Not always clear how you will integrate on premise solutions with cloud solutions, it appears easy with the "on-premise" agent but sometimes lots of hidden infrastructure is needed in place to make it possible
TIBCO Scribe is really suited for cloud to cloud projects where both vendors have well documented APIs, otherwise you would need to be fairly technically minded to use this software. It's a powerful tool, but it definitely requires design and thinking about rather than diving right in and fumbling through!
Read Jamie Lowe's full review
Mark Curwick profile photo
May 30, 2019

Scribe - Complex integrations on a budget.

Score 7 out of 10
Vetted Review
Verified User
Review Source
We have used Scribe to migrate data from a legacy SQL Membership database on premise to Dynamics 365 in the cloud. We also use Scribe to process memberships and update data between Dynamics 365 and GP Accounting (on prem). Scribe is also used to bring orders placed on our Web Store platform into Dynamics 365.
  • Ad hoc updates and corrections to cloud based data sets that do not provide SQL type bulk update tools.
  • Regular scheduled data integration tasks that can run overnight or even hourly.
  • Microsoft Dynamics 365 support is strong - allowing things to be done that Dynamics does not allow such as modifying order line items in a workflow.
  • Data integration tasks can be triggered through API calls for near real-time updates and data synchronization between disparate systems.
  • We can only work in Scribe for a couple of hours at a time before things slow to a crawl. Closing and re-opening your browser restores the speed.
  • Triggering Scribe Jobs from Dynamics 365 could use better support via a D365 add-in solution from Tibco
  • Testing and trouble-shooting Scribe jobs is slow and cumbersome. It would help to have a "window" into all fields in a record instead of just those that are explicitly used in a job.
Scribe works very well for smartly migrating data from one platform to another. With that said, it can take several days to migrate 100s of thousands of records into Dynamics 365. If the number of data changes is more than 50,000 records per day, Scribe (online) might not be the most practical solution. Perhaps the on-prem version would perform better.
Read Mark Curwick's full review
Alex Kipkirui profile photo
July 30, 2019

A land of TIBCO Masters

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used as the primary ESB solution in the whole organization to address system integration needs. For any new project requiring integration across several systems, we use BusinessWorks to create the needed integration functionalities.
  • Tibco EMS is a very fast and robust solution to assist in processing a huge number of messages and guaranteeing a very high throughput.
  • Ease of deploying a Tibco BusinessWorks project from development to production. It is almost zero deployment time.
  • BusinessWorks designer is easy and intuitive to use.
  • low code platform and therefore much reduced time to market
  • TIBCO has a very strong innovation wing together with strong presence in the market
  • With Tibco container edition,we can easily build cloud native integrations and take advantage of micro service architecture
  • SFTP - currently TIBCO has no palette for performing SFTP operations. We have to write custom Java code which does the SFTP operations and then call the Java code from TIBCO.
  • provision for a palette for performing smpp connections
1.Creation of any web service - Tibco BusinessWorks is suitable for creating any soap/restful API

Less Appropriate scenarios:
- Calling a target service which has no properly defined soap action and has generic schema APIs- this requires a lot of XSLT transformation and calling the target API using send HTTP request palette.This is quite complex and requires quite some skill in Tibco and may not be achieved by a junior developer
Read Alex Kipkirui's full review
Lorenzo Lombardi profile photo
June 12, 2019

TIBCO Cloud Integration is the way to go for earning time in critical integration

Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Scribe software (as the old naming) for one of our customers in order to manage the integration between SugarCRM and IBM Watson Campaign Automation (WCA). The integration is concerning contact, leads and account subscription.
  • Easy to implement and customize.
  • The solution is fully integrated between SugarCRM and WCA.
  • Fast and easy to debug.
  • The placement of the GUI interfaces can be confusing.
  • I'd rather have a split window screen (menu left and edit right) when editing a block property.
In my experience, I can't really face a scenario where the TIBCO product is inappropriate. Everything was working well even during stress tests and heavy loads (as number or frequency). The solution is perfect for our customers with a really small effort from a technical side.
Read Lorenzo Lombardi's full review
Sven Haynes profile photo
June 11, 2019

Scribe Online still best at quick, low-effort high-gain integrations and migrations.

Score 8 out of 10
Vetted Review
Verified User
Review Source
EnerBank uses TIBCO Cloud Integration & Scribe to integrate Dynamics 365 Customer Engagement (CRM) with our Marketing Automation SaaS solution and on-premise Data Sources like SQL Server. Scribe aggregates customer data in CRM for use by our customer-facing organizations from sources across the whole business.
  • Easy to use drag-and-drop integration design and testing in Scribe Online.
  • Clear and visual indications of integration errors or failures.
  • Best suited for one-off data migrations or high-volume complex integrations that could be broken into smaller chunks. Otherwise, speed suffers.
  • It's not yet able to handle API to API integrations with ease.
Scribe Online is ideal for quick data migrations of any complexity, provided staging and transformation can be handled by another tool. The platform also shines at fast integrations that can be scheduled to run multiple times a day. Large volumes of data per run can bring its speed down. Overall, this is still one of the most versatile, fast-start iPaaS solutions available.
Read Sven Haynes's full review
Raffaele DeQuattro profile photo
June 11, 2019

Integrate Everything with TCI

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using TCI for an important gas&oil Italian customer. Through the use of TCI, we integrated a mobile application (loyalty application) with other systems. In particular, Salesforce (Service Cloud and Marketing Cloud).
TCI is a PAAS solution that helps customer to achieve important goals.
  • Cloud solution (Paas).
  • A simple method to implement agile solutions ensuring continuous integration.
  • User-friendly implementation by using TIBCO Studio.
  • Missing functionality: mutual authentication, missing of Oauth2.0.
  • Missing monitoring of the performance of applications.
TIBCO Cloud Integration is being used to integrate systems. It's a total Saas product.
Read Raffaele DeQuattro's full review
Jim Wolf profile photo
June 10, 2019

Scribe - Easy to Use, Functional and Fantastic

Score 8 out of 10
Vetted Review
Verified User
Review Source

We use Scribe to transfer data between multiple systems. From our account/contract system to our CRM system, as well as from our CRM system to another database.

Scribe plays a major role in making sure we have data integrity across multiple systems. It allows to avoid manual updates of data between system, which is crucial when we have limited staff. This allows staff to focus on other job duties.

  • The creation of integration maps is straightforward.
  • The ability to schedule when solutions are run is of great value because we need to have systems updated in a particular order. Scheduling makes this easy.
  • When errors do occur, the error messages give enough information to allow us to diagnose how we need to fix records as necessary.
  • The system could be a little faster when navigating within maps. Sometimes there are delays while the page loads.
  • There could be more examples of how to use Scribe in the documentation.
  • I would suggest that Scribe provide suggestions when sending error messages eg Have you tried to refresh the metadata? This would save contacting support for some people.
Scribe is ideal when you want to move data between two systems. The ability to drag and drop is fantastic, plus the formula validation tool is a useful feature.

Off the top of my head, I don't have any scenarios where it is less appropriate because if you want to move data between two systems, Scribe is one of the best options.
Read Jim Wolf's full review
Clayce Rodamer profile photo
June 10, 2019

Scribe made it easy to migrate all of our data from Salesforce to MS Dynamics 365 CRM

Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Scribe to migrate from using Salesforce CRM to Microsoft Dynamics 365 CRM. We migrated all of our standard and custom entity data via Scribe. Our approach was to build maps that we then ran nightly for a couple months before our go live date. This allowed us to verify data in the new system while keeping it current. This meant then that we didn't have any heavy data migration requirement just before go live, but instead could focus on making sure our users were prepared for go live.
  • Easy to use visual mapping blocks
  • Able to schedule nightly integration runs
  • Lots of controls like "if Else" and "looping" that allow you to create complex data creation and manipulation
  • Unlike Salesforce, Dynamics has more restrictions on updating closed records like Cases, Opptys, etc. It would be helpful if there were pre-created maps available that helped with the data manipulation steps required to update these records.
  • It would be helpful to have better error messages. Sometimes it was very hard to troubleshoot failures.
  • Faster manipulation of data would be better.
I think it is well suited for most integration needs. We had pretty simple migration requirements, haven't used for integration, so not sure how it stacks up to say Boomi or Informatica regarding complex integration requirements.
Read Clayce Rodamer's full review
Sara Taylor profile photo
June 10, 2019

Making Dynamics migrations easy - but where are the images?!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Scribe Online to migrate data from our old partner-hosted on-premise Microsoft Dynamics CRM to our new Dynamics 365 cloud instance. We are a Dynamics partner and I use Scribe for many of our clients.
  • The field auto-link feature is extremely helpful for migrations. This allows users to save an incredible amount of time when their systems might have thousands of fields that need to be mapped.
  • The UI when creating a mapping is very clear and easy to use. It took me about half an hour to learn how to set up mappings and link fields. This will allow more people to be able to use Scribe.
  • The error logs for records that fail to transfer or migrate are very detailed. I appreciate that when a mapping runs, I can see exactly which records failed and why.
  • The most detrimental missing functionality for me has been that Scribe Online cannot natively move Dynamics entityimage fields. We had to externally hire a resource to build an app for us instead of being able to use the Scribe instance we provisioned for our client.
  • Under Execution History, I would love to see the name of my mappings. There is a lot of good detail in the Execution History list, but showing the mapping name would allow me to quickly at a glance see what mappings I've already run and which I haven't.
  • I'd like to see it be a little easier to delete organizations. Having many clients with various organizations in Scribe, there are some orgs created by accident that I wasn't able to figure out how to remove without researching it.
I think Scribe is perfect for data migrations and data integrations. As a Microsoft Dynamics partner, our goal for 2019 has been to migrate ten clients from their partner-hosted CRM systems to Microsoft's Cloud D365. Scribe has been the perfect tool for quickly and accurately creating mappings between the two systems. We also have a client who will be migrating from their old system to D365 as well as integrating to another system. I feel confident that Scribe will allow us to migrate in a timely fashion as well as push data back and forth accurately between their other system and D365. I would say Scribe would be less appropriate for a one-time small scale data migration. I don't know if the benefit of saving time with Scribe would outweigh the cost of implementing, learning, and using it. I personally feel that having a partner teach me how to use Scribe made the learning go much faster. When I originally wanted to learn Scribe, I did not have the resources to learn.
Read Sara Taylor's full review
Gavin Atkinson profile photo
June 10, 2019

Wish I had found Scribe years ago !

Score 9 out of 10
Vetted Review
Reseller
Review Source
We currently use Scribe at 4 different client sites. We have developed a number of integrations to help our clients link disperate systems together. This includes SQL Server to Microsoft Dynamics and FTP/CSV to dynamics. All our scribe solutions have enabled our clients to get almost real time feeds from different systems into their main Dynamics CRM system without the need for custom written code. We can manage all the integrations centrally with the ability to administrate across multiple companies quickly and easily.
  • Centralised administration of all integration solutions. The ability to sign-in once and quickly administrate and develop across multiple sites is just great.
  • Easy modification when changes are required. Customer requirement change all the time, with Scribe you simple make a small few changes. Integration changes no longer mean a full release, customer code etc.
  • Support for many connectors - We haven't yet had a customer where a connector isn't available, the local agents are great where clients are still on premises.
  • Easy Debugging - The validation means that most things just work, but when you do hit a problem the step by step debugger is so useful to quickly identify where the problem lies.
  • We have one situation where we required to use REST and a bearer token. While Scribe used REST it didn't support bearer token. This needs to be added.
  • History logs just disappear after a period. Sometimes you may only run a job every few months, could we just keep all logs. Also sometimes you make a mistake, as administrator could I just be able to clear any log if I need to ?
  • Query runner - When we have clients with a local agent we often don't have access to their system (eg; SQL Server). We can build a integration to run a custom query and preview it, but it's clunky to do. Couldn't we have a query window so we could send native queries via the local agent and get test results.
Great for linking multiple different database systems. Where you want to get information say from a financial billing system into CRM it's easy to build a solution. This can often mean users of one system (e.g. CRM), no longer need to access multiple systems to get the data they need to do their jobs. It can also often mean users no longer need licences for multiple systems and save money. Also great as an integration tool to bring data from many systems together when building a reporting system (e.g. Power BI).
Read Gavin Atkinson's full review
Jeromy Smith profile photo
June 10, 2019

Scribe Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Scribe to replicate from CRM (Dynamics) to a customer-facing SQL backend. This allows us to expose tables as needed for customer reporting without having any impact on our production environment.
  • Set it and forget it mentality for constant replication
  • Warnings of system interruptions or other issues quickly identify problems
  • Modifying solution on the fly easy via dashboard
  • A couple lingering support issues not resolved after months, have stopped trying and now "live with it"
  • Not much else; when it works, works fine. Sometimes variable speed in synchronizing is frustrating but usually doesn't last and not worth engaging
I haven't done integration back in but speaking from replication, it's perfect for our needs and removes the need to develop our own ETL tool.
Read Jeromy Smith's full review
Whitley Lovelace profile photo
June 10, 2019

Love TIBCO!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use TIBCO to send over data from Coupa to Intacct for our expense reports. It is only being used currently in Finance & Accounting. It addresses the business problem of us having to manually enter expense reports and line items.
  • Fast - It only takes a few minutes for the data to be sent over to our other system
  • User Friendly - Not hard to navigate or use
  • Great Customer Service- Whenever we do have a problem they are quick to address the issue
  • Notify us when updates are done. There was recently an update that affected our entire system and we were unaware. I had to reach out to our contact in order to find out.
Just the overall purpose and business aspect on how we utilize the service. It's a huge help to not have to manually enter bills and each line expense. And being that it's fast and user-friendly just makes it that much better.
Read Whitley Lovelace's full review
Rodrick Hales profile photo
June 10, 2019

Out of the Box VS In-house Development

Score 4 out of 10
Vetted Review
Verified User
Review Source
Scribe is used as a middleware solution. It is used across the whole organization. It does data migration from files and databases to Dynamics 365. Dynamics 365 also communicates with Scribe Online to perform event driven tasks based on Dynamics 365. Scribe Insight translates data from files to Dynamics 365 based a model of "folder watching".
  • Simplies the process of reading data
  • Increases productivity by passing the buck to purchased software versus in-house development
  • Secures systems by setting up particular users to manage the system
  • There are too many "Scribes". We have Scribe Insight and Scribe Online. Both require considerable ramp up time.
  • With Scribe Online, we can only choose notifications based and organization names. We would like to also tailor notifications based on subject of email which in 2019 is unavailable.
  • "View All" and "items per page" model always resets.
Scribe sends many notifications. It's nice to have such an alert system. But alerts that are not as customizable as needed can be annoying. Also, Scribe updates on their own schedule regardless of how much it may impact a business. We are constantly also receiving notifications about failed connections ("Failed to open one or more connections"). This could be a Scribe or D365 issue. We can never tell. We would like to focus more on the issues we can fix.
Read Rodrick Hales's full review
Marijana Vlahovic profile photo
June 10, 2019

Scribe Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
We're using TIBCO Cloud Integration to connect our backend with Salesforce. It's being used for Customer Operations which are all Salesforce users. We use it to bring customer data from our native system to Salesforce.
  • It's extremely simple. I am a Salesforce admin, so not a dev/IT personnel and I can manage solutions and build maps on my own.
  • It's transparent. I have an overview of everything.
  • I can set it to any schedule that fits our org's needs.
  • Integration solution doesn't perform well on bigger loads. Queues start piling up and records can't be processed.
  • Support is not very simple to reach.
It's well suited in cases where you don't have a database with too many dynamic fields or frequent data changes that you need to bring across to Scribe. In cases where you do, it might not be ideal.
Read Marijana Vlahovic's full review
Koen Vaes profile photo
June 07, 2019

Your Integration Processes -- Simplified

Score 7 out of 10
Vetted Review
Verified User
Review Source
Within NORRIQ, both Scribe Online and Scribe Insight are being used for integration purposes between Dynamics CRM and Navision, as well as datamart replication for Reporting.
We are a consultancy company that recommends Scribe to our customers based on the project requirements.
Generally for integration between Dynamics CRM/365 and Dynamics NAV
  • Fast and reliable connection & setup between platforms.
  • Low skill requirement for the development of a migration, integration, or replication map.
  • The Scribe Online platform has stability, availability, and performance.
  • (Scribe Online)Troubleshooting and debugging require more features and decent logging of error messages.
  • (Scribe Online)Advanced technical Scribe users expect more functions and tools for complex integrations.
We recommend Scribe for business data integration, mainly, but not limited, between Dynamics CRM/365 and NAV. Scribe is a great product for fast integration or migration of data between systems. We do not recommend Scribe for message orchestration between platforms. Or when there is no apparent connector available with the Scribe Connectivity Library. Project complexity is also a determining factor when choosing integration middleware.
Read Koen Vaes's full review
Remon Boonstra profile photo
June 07, 2019

Scribe Online, pro, cons and when to use.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been using Scribe for a very long time now. From the On-premise version to the Online version, it’s a product guaranteed to work with all our Dynamics customers. We use it for migration to the Cloud, but also for some integrations where other products require (more) custom coding. This is certainly a pro. Migration requires repeatability, and Scribe allows this easily. Also, logging is clear (most of the time ;-)), but when an error occurs it’s easy to re-run the failed record when you fixed the logic!
  • Friendly UI.
  • Good logging.
  • Good retry mechanism.
  • Slow debugging.
  • No easy Deploy mechanism.
Scribe Online is very well suited in situations where your customer is going from an on-premise situation to an Online situation. This is one of the best-suited situations. On the other hand, some integrations require a lot of coding, and with Scribe Online there is little to no coding required. The coding used is like Excel formulas, so that is doable for most users.
Don’t use it when Enterprise failover requirements are in place. This is (almost) not possible.
Read Remon Boonstra's full review
Chad Kelly profile photo
June 07, 2019

Low Cost, Low Flexibility

Score 5 out of 10
Vetted Review
Verified User
Review Source
Our organization provides professional services to the Salesforce ecosystem with a heavy focus in state and local government. We leverage Scribe online internally to support migration of legacy customer data to the Salesforce cloud and have recommended and implemented Scribe online for several customers for basic database to Salesforce integrations. We have implemented roughly 10 projects using the platform.
  • less cost prohibitive than other similar tools. most connectors are included with base cost
  • fairly easy to learn and implement
  • generous enterprise licensing model
  • not strong with complex orchestrations (e.g. orchestrating realtime and batch sequencing)
  • no option to extend integrations with scripting when declarative drag and drop blocks fall short of need
  • doesn't support movement of files/media
  • exception handling is not great
The Scribe online product is well suited for organizations that did not expect/budget a middleware investment and need a basic integration 1 source to 1 target involving a low complexity of tables/objects.

The product is not well suited for moving files. It's disappointing this product can't work with Salesforce files/attachments. It is disappointing this product can't download a file from an S3 bucket. I would request more capabilities around moving files in general be considered in their roadmap.
Read Chad Kelly's full review
Keith Zbasnik profile photo
June 07, 2019

Integration made easy

Score 9 out of 10
Vetted Review
Verified User
Review Source
As a D365 Partner for our customers we use Scribe Online as a tool to do integrations with their existing on-premise systems. This provides a seamless integration and allows our customers to run their systems as if they were one and the same.
  • Easy to access and manage since it is a cloud-based solution
  • Easy to use and understand
  • Provides good debugging and troubleshooting tools
  • Available templates for existing integrations to help provide a good a starting point
In my limited experience using the cloud-based integration it seems to work well integrating both cloud and on-premise applications. I really haven't experienced a scenario where it does not work very well.
Read Keith Zbasnik's full review
Martin Bübl profile photo
June 07, 2019

TIBCO Cloud Integration Rocks!

Score 10 out of 10
Vetted Review
Reseller
Review Source
I've been a Microsoft Dynamics 365 CRM/CE consultant and a Scribe MVP for many years. I use TIBCO Scribe to implement data migration and integration solutions to my clients. This is includes (but is not limited to) Dynamics 365 CE, Dynamics CRM, Dynamics GP, Dynamics NAV, SAP, Salesforce and other ERP and CRM solutions.
  • TIBCO Scribe scales very well with the requirements. Everything from small migrations to complex integration scenarios can be done.
  • Adapters/Connectors for many, many systems available
  • Cloud or on-premise solutions can be implemented
  • System performance depends on source and target systems, but a little more flexibility in tweaking options here would be great
  • I would like to see TIBCO Scribe Insight weighted with the same development priority as TIBCO Scribe Online. Especially concerning support of new software versions, new connectors, UI/design improvements etc.
I see TIBCO Scribe as a good solution for all small business, mid-size and enterprise size CRM projects where data migration and / or easy to complex integration scenarios are to be implemented. This includes requirements where data flows not only between two systems but between three or more systems and processes shared over various applications.
Read Martin Bübl's full review
Beth Williams profile photo
June 04, 2019

Robust integration tool for the excellent price-point

Score 9 out of 10
Vetted Review
Verified User
Review Source
I am a consultant and have setup and integration for 3 clients so far -- Salesforce to other sources (SQL, CSV files).
  • Price point - Lots of features for the price point -- perfect for mid-size companies.
  • Excellent Support!
  • Handles most situations well other than CSV files.
  • Ease of use, being able to reprocess the errors, handles SF bulk processing well.
  • CSV file handling -- difficulty using the CSVLOOKUP function.
  • Can't put NULL as a value, for example, a Date. When using Jitterbit I can put NULL into a date field. So instead I have to check the condition first, and then make basically a duplicate of the map without the update of that one field.
  • Similarly, can't update a lookup field unless I know that ALL rows have a value for that lookup field. Other integration tools handle this.
Perfect for mid-size companies. Great tool to propose to our clients because it's fairly easy to use and support after our consulting company has installed the initial maps. Because your support is so great, it's perfect for a client who would need help with learning. I would imagine not a great tool if it is a very complicated integration?
Read Beth Williams's full review

Feature Scorecard Summary

Pre-built connectors (87)
7.4
Connector modification (8)
7.2
Support for real-time and batch integration (84)
7.1
Data quality services (6)
7.2
Data security features (7)
6.7
Monitoring console (86)
6.4

About TIBCO Cloud Integration (including BusinessWorks and Scribe)

TIBCO Cloud™ Integration is an enterprise iPaaS platform. It offers capabilities matching users of various skill levels, so that they can connect cloud apps, build hybrid integration flows across on-premises systems, and develop microservices and IoT edge applications. It takes a drag-and-drop and API-led design approach, and has a deploy-anywhere model. The vendor's goal is to help users get their apps connected more quickly and easily.

TIBCO Cloud Integration (including BusinessWorks and Scribe) Features

Cloud Data Integration Features
Has featurePre-built connectors
Does not have featureConnector modification
Has featureSupport for real-time and batch integration
Does not have featureData quality services
Does not have featureData security features
Has featureMonitoring console
Additional Features
Has featureZero Code Graphical Designer
Has featureContainer and PaaS Support
Has featureEnterprise Scale

TIBCO Cloud Integration (including BusinessWorks and Scribe) Screenshots

TIBCO Cloud Integration (including BusinessWorks and Scribe) Video

Watch Accelerating Innovation with API-Led Integration

TIBCO Cloud Integration (including BusinessWorks and Scribe) Downloadables

TIBCO Cloud Integration (including BusinessWorks and Scribe) Integrations

Salesforce.com, HubSpot, Microsoft SQL Server, Marketo, Microsoft Dynamics GP, SAP ERP, MySQL, Oracle Database, Oracle Eloqua, NetSuite, SugarCRM, PostgreSQL, Pardot, ServiceNow, Shopify, Google Analytics, JIRA Software, Sage Intacct, ON24, Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Magento Commerce Cloud (formerly Magento)

TIBCO Cloud Integration (including BusinessWorks and Scribe) Competitors

Dell Boomi, Mulesoft, IBM

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
EditionPricing DetailsTerms
BasicStarting from $400 per month, billed annuallynumber of connections
StandardStarting from $1,500 per month, billed annuallynumber of connections; includes additional functionality

For more details, see https://www.tibco.com/products/cloud-integration/pricing-plans

TIBCO Cloud Integration (including BusinessWorks and Scribe) Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

TIBCO Cloud Integration (including BusinessWorks and Scribe) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:Global
Supported Languages: English