Senior Systems - Robust School Management Tools
April 24, 2021

Senior Systems - Robust School Management Tools

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Senior Systems, from Community Brands

Senior Systems provides our school management and school information systems. It is used across the organization and provides an [uniform] platform for communication and management of the school's processes from payments to posting grades and discipline. The software has been highly customized for our academy's needs, and we have been using it for approximately 20 years.
  • A broad-based, unified platform that can be used in many areas across campus.
  • Robust database that is very customizable.
  • A web-based platform that can be used on any device.
  • Outdated look and feel for internal and external customers.
  • Somewhat complicated and tough to learn; it's not very intuitive.
  • Customer service response times and support leave something to be desired.
  • Able to be used across the campus in many areas - from enrollment and grades to school store management.
  • We have a long-term partnership with Senior and they have helped us build a robust system that is very tailored to our needs.
  • Having everything available in one system is extremely convenient.
  • A fairly priced system.
  • [The] convenience of having to manage only one system and database.
  • Senior is long overdue for an update and refresh to make it look modern and to make it more easy and intuitive to use.
On the admissions front, SchoolAdmin beats the Senior Admissions module hands down for ease of use, performance, customer service, and reliability. We have had no downtime issues with Senior but regularly experienced downtime issues with Senior. School Admin is also very intuitive and easy to learn and use. Senior has a much steeper learning curve.

Do you think Senior Systems, from Community Brands delivers good value for the price?

Yes

Are you happy with Senior Systems, from Community Brands's feature set?

Yes

Did Senior Systems, from Community Brands live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Senior Systems, from Community Brands go as expected?

I wasn't involved with the implementation phase

Would you buy Senior Systems, from Community Brands again?

Yes

Senior Systems school software is great for small schools looking for a software package that can be implemented across many departments in the school at a reasonable price. Senior Systems does offer on boarding and training to help learn the system but continuing training is difficult though also necessary. Senior's admissions software modules leave much to be desired though they have purchased Ravenna which offers a top-of-the-line option that blends very well with Senior.

Senior Systems, from Community Brands Feature Ratings

Student Attendance Tracking
7
Student Health Information
Not Rated
Grade Book Management
7
Student Background Records
8
Student and Parent Portal
6
Transcript Management
8
Integrations with 3rd-Party Education Technology
4
Online Registration Management
7
District Communications, such as messaging and alerting
6
Roster Management
8
Platform Customization
9
Teacher Self-Service
Not Rated
Student Data Security
7
Community Support
5
Class Scheduling
7
State and National-level Reporting
Not Rated
Compliance Support
5
Teacher and Parent Mobile Application
Not Rated