Managing the infrastructure is easy with servicenow
March 25, 2022

Managing the infrastructure is easy with servicenow

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ServiceNow App Engine

ServiceNow App Engine is used in our organization to raise any request to the client. Or the client uses it to raise any concern regarding security. It solves the issue of maintaining track of request. It can be used if a user needs any approval from any authority. It can be used by multiple groups in a project, which helps in getting information regarding anything from other groups.
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
  • Improve the UI of the environment
  • The left panel in service now is clumsy that can be improved.
  • Connect service now with callers email for any notification related to any incident raised.
  • Helps in raising incidents.
  • It keeps record of infrastructure.
  • If client have any security related concern can contact the security team by service now.
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.

Do you think ServiceNow App Engine delivers good value for the price?


Are you happy with ServiceNow App Engine's feature set?


Did ServiceNow App Engine live up to sales and marketing promises?


Did implementation of ServiceNow App Engine go as expected?


Would you buy ServiceNow App Engine again?


Splunk Enterprise, VMware Carbon Black EDR, Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
It will maintain record of your infrastructure very well and in hierarchal manner . You can get information about whom to contact in case of escalation. It helps in raising incident based on priority and the incident can be assigned to respective team in an project. Any changes that will be made in the environment are recorded in service now.

ServiceNow App Engine Feature Ratings

Visual Modeling
Drag-and-drop Interfaces
Platform Security
Platform User Management
Platform Scalability