Great software that does it
January 11, 2023

Great software that does it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

IRM Professional

Overall Satisfaction with ServiceNow Governance, Risk, and Compliance

We utilize ServiceNow Governance, Risk, and Compliance to assist us in improving business resilience, managing risks, increasing productivity, and giving us the overall insight on how our data is being utilized. The process helps with reducing errors and costs via automated workflows. What is achieved is more accurate data with lower risk to support audits and compliance.

Pros

  • Managing risk
  • Increasing productivity
  • Provide visibility
  • Ease of use

Cons

  • Reporting could be better with more customization
  • Reporting
  • integration
  • great feedback from employees
  • risk management

Do you think ServiceNow Governance, Risk, and Compliance delivers good value for the price?

Not sure

Are you happy with ServiceNow Governance, Risk, and Compliance's feature set?

Yes

Did ServiceNow Governance, Risk, and Compliance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ServiceNow Governance, Risk, and Compliance go as expected?

Yes

Would you buy ServiceNow Governance, Risk, and Compliance again?

Yes

It can be our central request management system that can generate valuable data. In addition to helping us keep track of requests, it can handle archival very well and you can search for the data you need whenever needed. For auditing and compliance purposes, this is very useful to help with the audit requests. It is bringing everything in one centralized location.

ServiceNow Governance, Risk, and Compliance Feature Ratings

Governance, Risk & Compliance
8.0
Common repository of GRC items
8
Risk management
8
Integration with Corporate Performance Management (CPM) systems
8
GRC policy management
8
Incident management
8

Comments

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