Great tool to make risk and compliance processes very efficient
January 11, 2023

Great tool to make risk and compliance processes very efficient

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

IRM Enterprise

Overall Satisfaction with ServiceNow Governance, Risk, and Compliance

We are using it for analyzing and reporting the portfolio for our organization in terms of risk and mapping with the standard compliances.
  • Effective and easy reporting
  • Keeps a track of the data
  • Very secure
  • Integration is a bit ambiguous
  • Interface could be more intuitive
  • Times out randomly
  • Risk management
  • Audit management
  • Policy and compliance management
  • Improved compliance & risk management
  • Enhance decision making
  • Streamlined workflows
ServiceNow provides more features right out of the box than competing GRC platforms, has better pricing model that other alternative products I have used. Even though ServiceNow interface is not so user friendly, it does a great job with recording all the data we need for our organization. Whereas other similar products I have used, do the other way around, they are easier for users to understand but cant handle everything we needed for the business governance, risk, and compliance.

Do you think ServiceNow Governance, Risk, and Compliance delivers good value for the price?

Yes

Are you happy with ServiceNow Governance, Risk, and Compliance's feature set?

Yes

Did ServiceNow Governance, Risk, and Compliance live up to sales and marketing promises?

Yes

Did implementation of ServiceNow Governance, Risk, and Compliance go as expected?

Yes

Would you buy ServiceNow Governance, Risk, and Compliance again?

Yes

GRC is a great tool for Compliance and prevent from threats. SN GRC service management is equally effective at automating processes and workflows to keep our organization compliant with the expanding restrictions and regulations intended to keep businesses and our customers safe from expanding threats. This technology helps our organization ensure governance risk.

ServiceNow Governance, Risk, and Compliance Feature Ratings

Common repository of GRC items
10
Risk management
10
Integration with Corporate Performance Management (CPM) systems
6
GRC policy management
8