Overall Satisfaction with SharpSpring from Constant Contact
They help me understand where my leads are coming from, which campaign is been effective, with those leads are buying and how my commercial team is dealing with the leads and opportunities, and just by this month, we started to make our customer journey into the platform so we have also our CS on board.
- Lead management.
- Sales pipeline.
- Campaign management.
- Marketing automation.
- Steep learning curve at the begging.
- Tracking all the campaigns and understanding which one is effective, is invaluable ROI.
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Looking all around the market, you will find SharpSpring, with a slightly different business model that can make some eye turn but after you understand you will love it. The fact that you can buy directly from agencies that know the product and already know your objectives and product, is brilliant since no one will understand more your client than their selves and you that is emerging on his market, some platform forces you to buy their onboarding package that in the end, you don't leave with much. A platform with that many features on the begging can be a little overwhelming, but with time, you understand the reason for each feature. I use them for lead management, campaign, sales pipeline, and don't feel that I am using their potential 100% already