The last review you need to read before you choose your CRM.
November 04, 2021

The last review you need to read before you choose your CRM.

Rafael Elkabets | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SharpSpring from Constant Contact

They help me understand where my leads are coming from, which campaign is been effective, with those leads are buying and how my commercial team is dealing with the leads and opportunities, and just by this month, we started to make our customer journey into the platform so we have also our CS on board.
  • Lead management.
  • Sales pipeline.
  • Campaign management.
  • Marketing automation.
  • Steep learning curve at the begging.
  • Tracking all the campaigns and understanding which one is effective, is invaluable ROI.
Mid-tier price with top-tiers features.

Do you think SharpSpring from Constant Contact delivers good value for the price?

Yes

Are you happy with SharpSpring from Constant Contact's feature set?

Yes

Did SharpSpring from Constant Contact live up to sales and marketing promises?

Yes

Did implementation of SharpSpring from Constant Contact go as expected?

Yes

Would you buy SharpSpring from Constant Contact again?

Yes

Looking all around the market, you will find SharpSpring, with a slightly different business model that can make some eye turn but after you understand you will love it. The fact that you can buy directly from agencies that know the product and already know your objectives and product, is brilliant since no one will understand more your client than their selves and you that is emerging on his market, some platform forces you to buy their onboarding package that in the end, you don't leave with much. A platform with that many features on the begging can be a little overwhelming, but with time, you understand the reason for each feature. I use them for lead management, campaign, sales pipeline, and don't feel that I am using their potential 100% already

SharpSpring from Constant Contact Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10