Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Rafael Elkabets

Use Cases and Deployment Scope

They help me understand where my leads are coming from, which campaign is been effective, with those leads are buying and how my commercial team is dealing with the leads and opportunities, and just by this month, we started to make our customer journey into the platform so we have also our CS on board.

Pros and Cons

Lead management.
Sales pipeline.
Campaign management.
Marketing automation.

Steep learning curve at the begging.

Return on Investment

Tracking all the campaigns and understanding which one is effective, is invaluable ROI.

Alternatives Considered

HubSpot Marketing Hub

Mid-tier price with top-tiers features.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Likelihood to Recommend

Looking all around the market, you will find SharpSpring, with a slightly different business model that can make some eye turn but after you understand you will love it. The fact that you can buy directly from agencies that know the product and already know your objectives and product, is brilliant since no one will understand more your client than their selves and you that is emerging on his market, some platform forces you to buy their onboarding package that in the end, you don't leave with much. A platform with that many features on the begging can be a little overwhelming, but with time, you understand the reason for each feature. I use them for lead management, campaign, sales pipeline, and don't feel that I am using their potential 100% already

The last review you need to read before you choose your CRM.

Overall Satisfaction with SharpSpring from Constant Contact