Overall great would highly recomment
July 08, 2025

Overall great would highly recomment

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Advanced

Overall Satisfaction with Shift

Coordination and collaboration tools are able to be included directly in with our communication tools. We utilize Slack and Asana, which when integrated with email (both personal and business) allow for quick and seamless transitions.

Pros

  • Easy to set up
  • Easy to see messages across platforms
  • Everything is together and organized

Cons

  • Cost of paying is frustrating
  • Way too many updates
  • Tries to automatically do things internally that I'm not interested in.
  • Increased productivity
  • Easy access to everything all at once
  • Faster replies to both internal and external messages
Integrations are great - always easy to set up and use and they add value for sure.
It's all about getting to messages quicker, both internally and externally. When you can see them all together in the same place at the same time, it's a game changer.
It's always easy to use. I just wish that it would auto-update and I didn't have to re-authorize google products every day.

Do you think Shift delivers good value for the price?

No

Are you happy with Shift's feature set?

Yes

Did Shift live up to sales and marketing promises?

Yes

Did implementation of Shift go as expected?

Yes

Would you buy Shift again?

Yes

If you have multiple communications, organization, and internal comms platforms it brings them all into one place.

Comments

More Reviews of Shift