Still better than most of the competition by strides but needing a lot of work
Updated February 04, 2019
Still better than most of the competition by strides but needing a lot of work
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Sisense
It is currently being implemented to replace our organization-wide data warehouse and BI reporting platform. We've initially completed the data migration, and we are starting the build out of all of our organization reports as Sisense dashboards. Secondarily, we are utilizing their API capabilities to serve data to new websites we've recently launched.
- Visual ETL and UI for data relationships and modeling within ETL.
- Drill down and interactive reports with varying levels of filters for each dashboard.
- Data alterations and updates are fast.
- Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
- Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
- We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
- Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
Sisense - in POC alongside Birst and Qlik, Sisense ran circles around Birst and Qlik and made them look stupid by comparison
Birst - ETL was super slow and complex AND requires you to learn a proprietary scripting language
Qlik - No out of the box API access to your data and also requires learning a proprietary scripting language
Pentaho - huge and bloated architecture with way too many moving parts
Domo - Final winner we ended up replacing Sisense with. Domo is much more stable and does everything Sisense did and didn't do for us.
Birst - ETL was super slow and complex AND requires you to learn a proprietary scripting language
Qlik - No out of the box API access to your data and also requires learning a proprietary scripting language
Pentaho - huge and bloated architecture with way too many moving parts
Domo - Final winner we ended up replacing Sisense with. Domo is much more stable and does everything Sisense did and didn't do for us.