Skilljar highlights support, SSO and Salesforce integration
November 17, 2021

Skilljar highlights support, SSO and Salesforce integration

Eric J. Reid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar

Our implementation of Skilljar included a migration away from 2 other LMS systems that were not meeting our needs. It is primarily used to support our partner ecosystem and their enablement needs. We were able to scale up to global demand with role-specific, on-demand training and certifications.

Pros

  • Salesforce integration
  • Single Sign-on
  • Support
  • Custom solutions

Cons

  • Review documentation regularly, especially with new onboarding customers. Although there is lots of documentation, some of it is dated or a bit incomplete in places.
  • It has increased the visibility of courses across roles amongst our partners, improving adoption and user experience.
We used LearnUpon for years and across many departments. Many of those departments moved to Continue. However, we were the only external-facing training and enablement program, and we found Skilljar to be a much better fit for that. Plus the customer service has been far better than our experiences with the other two.

Do you think Skilljar by Gainsight delivers good value for the price?

Yes

Are you happy with Skilljar by Gainsight's feature set?

Yes

Did Skilljar by Gainsight live up to sales and marketing promises?

Yes

Did implementation of Skilljar by Gainsight go as expected?

Yes

Would you buy Skilljar by Gainsight again?

Yes

Skilljar is a terrific LMS option for external users (customers, partners, vendors) especially with various extensions and add-ons, and integrations that can be utilized. If you need some insights into options and suggestions for the implementation or growing your platform, the support Skilljar offers can be critical to moving forward and reaching success.

Skilljar by Gainsight Feature Ratings

Learning Management
9.6
Course authoring
Not Rated
Course catalog or library
10
Player/Portal
10
Mobile friendly
Not Rated
Progress tracking & certifications
9
Assignments
Not Rated
Compliance management
Not Rated
Learning administration
10
Learning reporting & analytics
9
Social learning
Not Rated
Customer Training Tools ()
Not Rated

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