Skilljar is a phenomenal LMS for external training
November 17, 2021

Skilljar is a phenomenal LMS for external training

Mary Kidd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar

Our company is B2B2C so we utilize Skilljar to house our VILT learning content to train, upskill, and support our direct business partners. We implemented in late 2016 and built up our instance from a smaller offering of 10-15 courses to over 120 courses and 25+ live [pieces of training]. Since implementation, we’ve integrated with Zoom and Salesforce as well as [built] complex reporting through an integration with our data warehouse. From the time of deployment, we’ve grown both our partner education and development teams and a systems operations team that manages the day-to-day of Skilljar and strategically plans for future product and service releases. through Skilljar, we’ve been able to handle the changes that COVID has brought, including expanding virtual offerings and even hosting a large virtual conference for our partners. We love Skilljar’s open customization which affords plenty of opportunities for our developers to create an engaging and intuitive user experience. Finally, we love Skilljar’s support — whether it’s customer success or technical support, Skilljar is quick and [incredibly] helpful whenever issues arise. I highly recommend this platform as it serves as so much more than just an LMS.
  • Support
  • Customization
  • Integrations
  • Webhooks
  • Community enhancement requests and forums
  • Email customization
  • Quizzes
  • Reporting
  • Integrations for reporting integrations
  • Quality support and SLA

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Skilljar support is unparalleled compared to the above LMS platforms. They also allow us for more customization options than the above. We migrated from Absorb LMS and recently moved from Docebo LMS to Workday Learning for internal training.
I think Skilljar is exceptional for external training. It doesn’t really meet our needs as an internal LMS. That being said, with all of the recent product releases and development Skilljar now has, and the customers I’ve spoken to at the Skilljar Connect conference, it seems as if it now performs as a suitable internal LMS.