Stable Product with Solid Core Features to Create an Engaging Learner Experience
November 22, 2022

Stable Product with Solid Core Features to Create an Engaging Learner Experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

I use Skilljar Customer Education Software to deliver highly technical content in various modalities to our global base of customers, partners, and employees. With Skilljar, we can rapidly deploy learning content that aligns with our product enhancements. Additionally, we leverage third-party integrations to create a more robust engagement experience for our users, giving them the right training at the right time.

Pros

  • Customer Success Manager
  • Ease of use

Cons

  • Reporting and Analytics
  • Customizability of the user experience / look & feel
For end users, this is straightforward and easy. Some functionality is not intuitive at an administrative level and requires multiple steps. For example, we publish content across multiple learning portals, which requires us to do the same action in triplicate. Other areas, like domain theming, are not as easy as WYSIWYG or drag and drop. You should expect some expertise in CSS to work with all of the code snippets to make the product look/work as desired.
Support is great and responsive. Our current CSM is very attentive and makes us feel like they care.
  • Improved scalability
  • Increased training revenue

Do you think Skilljar Customer Education LMS delivers good value for the price?

Yes

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar Customer Education LMS go as expected?

I wasn't involved with the implementation phase

Would you buy Skilljar Customer Education LMS again?

Yes

We are a rapidly growing learning team, and Skilljar Customer Education Software has an ease of use that has allowed us to expand administration across the org. This has allowed us to rapidly create content and publish it to Skilljar to meet the needs of our customers and employees.

Comments

  • Jeremy Kelderman | TrustRadius Reviewer
    Thank you for taking the time to submit a review about your experience using Skilljar!

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