TrustRadius
Great Response from Clients with SmileBack
https://www.trustradius.com/consumer-ratings-reviews-softwareSmileBackUnspecified8.820101
Patrick Cutajar profile photo
October 05, 2018

Great Response from Clients with SmileBack

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SmileBack

After 10 years using a question and answer surveying system with a response time of less than 1% we decided to move to SmileBack and the day after our implementation we started receiving around 20% feedback. Our organisation started reaping the benefits of surveying from day one!
  • Increases response on surveys instantly and constantly
  • Ease of Use for customers
  • Easy to understand dashboard and fully integrated
  • What improvements are planned need to be communicated more.
  • Instant feedback on issues that result in less admin time
Due to the amazing response from clients, we recommend SmileBack - easy to use and easy to integrate.