Great Response from Clients with SmileBack
Patrick Cutajar | TrustRadius Reviewer
October 05, 2018

Great Response from Clients with SmileBack

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SmileBack

After 10 years using a question and answer surveying system with a response time of less than 1% we decided to move to SmileBack and the day after our implementation we started receiving around 20% feedback. Our organisation started reaping the benefits of surveying from day one!
  • Increases response on surveys instantly and constantly
  • Ease of Use for customers
  • Easy to understand dashboard and fully integrated
  • What improvements are planned need to be communicated more.
  • Instant feedback on issues that result in less admin time
Due to the amazing response from clients, we recommend SmileBack - easy to use and easy to integrate.