SnagIT and why you need it now.
October 27, 2015

SnagIT and why you need it now.

Nick Casagrande | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

8.2.3

Modules Used

  • n/a

Overall Satisfaction with Snagit

SnagIT is installed on all PC's / VM's in the organization. It allows our users to quickly convey something on their screen to another colleague via email or IM by performing a screen scrape and then allowing them to draw an arrow, highlight or quickly point out something.
  • Easily highlight something of importance on your screen and convey it.
  • Point out something of importance quickly
  • Easily direct someone else to illustrate your point of view on something
  • A wizard for first time users would be nice, although the concept of how to use it is easily grasped
  • Better customer service by quickly getting your point across
  • For support instances, we are able to quickly point the user to exactly what they should click on or view
  • Quickly being able to edit something on your screen without any training is a big plus
SnagIT is heads and tails above what you get with Windows, why Microsoft hasn't purchased the company or integrated something similar into Windows is beyond me.
It is well suited in large organization where the person you are trying to point out something too isn't in the same location as you.