I cannot live without SnagIt, its a condition of employment for me!
November 26, 2018

I cannot live without SnagIt, its a condition of employment for me!

Melissa Odom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snagit

Snagit is used at my organization on a per user requested system so I'm not sure how wide-spread it is since I'm not in IT. I know the majority of people on my two teams of HR and Learning & Development use it and love it. I have often used it while in a meeting or demo and people have asked what it is since it was so many more features that the Snippet tool and then they request it from IT.

Pros

  • Quick screen grabs to refer to later. They can reside in the library or be saved out in many different formats. I often grab a screenshot to have it one monitor while I move to a different part of the system I grabbed the screenshot from as a reference when making system changes.
  • Once you capture the screenshot you can highlight, magnify, blur out, add a big red arrow etc. This is perfect for a quick email to someone to help support what they are trying to do or add to your documentation.
  • The ability to select a region, window or many other quick tools really helps narrow down what you want to show.
  • Panoramic capture is the bomb! You select your area, then start the capture then scroll through the data and it captures it all in one screenshot!
  • You can create a quick video with a voice over and save as MPEG to send to a user or tech support to better explain than typing out what problem you are seeing.
  • So easy to use and intuitive!

Cons

  • I seriously can't think of one thing yet each time they have a release it has some new cool thing. I've been using them for 20 years and 3 different organizations and cannot live without this software.
  • The cost of this product is so small compared to the value it provides!
  • Since I use this product daily, compared to the cost, its fractions of pennies per day to purchase.
I use this multiple times on a daily basis and can't think of anyplace I would not find it appropriate. I use it to create technical documentation, show a colleague something I am seeing (way better than words!), create a step by step problem recreation for tech support, capture a scrolling error message, and the list could go on endlessly.

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