Snagit is the perfect screencapture tool for help content!
Sarah Holdgrafer | TrustRadius Reviewer
November 28, 2018

Snagit is the perfect screencapture tool for help content!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Snagit

Currently, only my team uses Snagit. We create end-user help content on our user knowledge base and use Snagit to create all our screenshots and gifs. We also create sales and support job aids - including fact sheets, reference guides, and troubleshooting guides. All of these often need screenshots and other graphic representations, which Snagit is ideal for.
Snagit allows us to keep our screenshots consistent across all documentation and provides tools for image manipulation that are very easy to use and create good-looking images. The image library provides great image management and the annotation and other tools allow us to show, hide, and highlight the appropriate parts of the images easily.
  • simple image and video capture - you can capture regions, full-screen, scrolling regions, webpages, menus, text, etc.
  • easy sharing capabilities - share with screencast, share to Camtasia and other platforms, save directly to drive.
  • easy editing - blur, crop, fill, annotate, highlight, markup, align multiple images, size, stamp. create presets and build editing libraries for specific uses
  • library organizing - tagging is simple but there doesn't seem to be a way to bulk tag or remove tags. it would also be great to have other organizing options besides tagging
  • Positive - quicker content creation. Snagit allows us to create the images we need quickly and to update our knowledge base efficiently, freeing my team up to focus on other projects so we can meet our weekly, monthly, and quarterly goals more consistently
  • Positive - integration with Camtasia results in quicker video creation. Video content consistently sees more engagement on our help center.
Previously we used Jing, Monosnap, CloudApp, and GIMP image editor, but these did not have the versatile image editing and library toolset available in Snagit, and they didn't integrate as fully with other apps like Camtasia.
It's perfect for end-user documentation screenshots and gifs. You can do all the image editing and manipulation you need without all the Photoshop bells and whistles (and training). It's also a good image editor in general, so importing photos and doing simple image editing (markup, annotations, stamps, blurs, etc) is again much simpler than more complex programs like photoshop. And it has far more features than a free editor like GIMP.