Very positive after three years of SnapComms use
Updated May 18, 2022

Very positive after three years of SnapComms use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SnapComms

We use SnapComms to enable fast and efficient communications between our HQ and our retail estate. It is being used across multiple departments to send out urgent communications and also to keep team members informed of various company activities and events. It is very easy to target specific groups or users or even machines for accurate and simple communication. The template system means that you do not need to create your announcements, tickers, etc. each time; rather, you can simply select a past template and update the wording. This also means that the communications are standardized, which in turn means staff will know what it is about or what the urgency of that communication is. It is also a great way to quickly and efficiently get feedback from your remote staff or users via the questionnaire templates. Once responded to, you will have access to detailed statistics on the level of response and its content.
  • Clear and direct messaging
  • Groups and targets users
  • Small footprint on PCs
  • Auto update of the client silently
  • Better data capture for statistics
  • One-time licensing
  • Positive reduction of phone contacts with Retail estate
  • Positive view on target audience
  • Positive improvement via the statistics provided by the tool

Do you think SnapComms delivers good value for the price?

Yes

Are you happy with SnapComms's feature set?

Yes

Did SnapComms live up to sales and marketing promises?

Yes

Did implementation of SnapComms go as expected?

Yes

Would you buy SnapComms again?

Yes

If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.