NCTradeToolReview
June 28, 2019
NCTradeToolReview

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Database Performance Analyzer
The product best serves its purpose as it works in the background on databases that we have configured as licensed targets. Having almost 400 databases across many environments and platforms, it assists in allowing me to "watch" the customer databases that are needing to be watched with more than just casual monitoring. It allows me to watch wait-issues across releases of our product specific to that customer. It is an invaluable tool.
Pros
- Ability to drill down to wait for the issue and have a clear path as to what may be causing the issue.
- Ability to quickly add a new target and the ease of installation and upgrades.
- Reporting features to group my most troublesome customers into a daily report in one email.
- Excellent customer support on any issues I can't immediately solve.
Cons
- At this time it solves all my needs, and it appears that your folks have the pulse of this tool as the releases always give me something better to use.
- Has assisted in solving numerous performance issues.
- Has assisted in documenting changes in the behavior between releases, thereby simplifying the analysis of the problem.
- Has assisted in providing technical recommendation to the improvement of our software product.
A couple of years ago I did research on a number of products to assist me in providing on-time accurate information about our customer databases. I had a couple in mind back then. I then attended our local Oracle Users Group Annual Conference, where a large number of vendors were present. I approached your booth and your folks answered all the questions I had at that time, which allowed me to pursue the purchase of your product with the approval of my management.
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