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Great product but not for us
September 21, 2022

Great product but not for us

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Loggly

We needed a well rounded platform to aggregate system logs from all cloud platforms. Loggly provided this and made it easier to quickly troubleshoot issues in the virtual environment and give us a dashboard to view them. Triage of alerts is made easier using the event timeline feature of Loggly and helps to bring down our repair time.
  • Customizable Dashboards
  • Azure integration
  • Webhook integration
  • Cost
  • Speed of support
  • Better searching
  • Better user management
  • Huge learning curve to start off
  • Costly to use with limited needs
Security Onion was a much better fit for our uses at this time. The more we integrate into a hybrid environment the more need for Loggly but at this time Security Onion accomplishes our goals.

Do you think SolarWinds Loggly delivers good value for the price?

No

Are you happy with SolarWinds Loggly's feature set?

Yes

Did SolarWinds Loggly live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Loggly go as expected?

Yes

Would you buy SolarWinds Loggly again?

Yes

Loggly was not the best solution overall for us to use. It is more for heavily invested Azure and AWS companies. We had one Azure client but they have since moved to on-prem as the costs were to high. With everyone else on prem, it has not been worth it for us to continue to use Loggly. We used other solutions and will continue to that better meet our needs.