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Very good product, easy to install!
October 02, 2020

Very good product, easy to install!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Security Event Manager (SEM)

We are using SEM to get all logs from any devices to get an overview on what's going on the network. Also, this tool alerts us of suspicious activities.
  • Ease of use.
  • Good integration with others products.
  • Default detection rules.
  • Filter easy to understand.
  • Better report generation tool could be made (last version is better, but still room for amelioration).
  • Mobile app would be very useful (not web, real app).
  • Less staff to check the logs.
  • Less time to spent looking for suspicious activities.
  • More affordable than competition.
The first reason is the ease of installation. Unlike competitor, SEM was running and partially deployed within a day. With the defaults already in the SEM, it's super easy to get result quickly, without a consultant. Also, it's not too resource-intensive, and does not require a complex setup. One server and you're good to go.
We've used the support 3-4 times. It was very fast and very efficient. All the problems we had were solved within the day. The support teams know the product, and there is no bounce between dozens of support teams. So it was a nice experience. Also, it is easy to reach them, I don't think we've waited more than 20 minutes.

Do you think SolarWinds Security Event Manager (SEM) delivers good value for the price?

Yes

Are you happy with SolarWinds Security Event Manager (SEM)'s feature set?

Yes

Did SolarWinds Security Event Manager (SEM) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Security Event Manager (SEM) go as expected?

Yes

Would you buy SolarWinds Security Event Manager (SEM) again?

Yes

Fortinet FortiGate, Veeam Backup & Replication, Microsoft Advanced Threat Analytics (formerly Aorato)
It is well suited for a small/medium business that needs a SIEM, and doesn't want to spend weeks/months adjusting it to make it work. It's easy to put in place, so a low IT staff company can use SEM as SEIM without struggling weeks with expensive consultants. Also, on a budget side, is more affordable than competitors like Splunk or LogRhythm.