Solving problems with Sovereign
March 28, 2018
Solving problems with Sovereign
Score 9 out of 10
Vetted Review
Overall Satisfaction with Sovereign Systems
- System configuration and development support
- Project management
- End-User training
- Project timeline/estimations should be more conservative. Where the customer is being overly aggressive, Sovereign should be sure to schedule touch points/project milestones to level set expectations.
- Sovereign should provide engagement customers with a detailed summary of hours consumed. Tying hours to executed Invoices would be helpful. That would keep the customer from having to do so.