Solving problems with Sovereign
March 28, 2018

Solving problems with Sovereign

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Sovereign Systems

  • System configuration and development support
  • Project management
  • End-User training
  • Project timeline/estimations should be more conservative. Where the customer is being overly aggressive, Sovereign should be sure to schedule touch points/project milestones to level set expectations.
  • Sovereign should provide engagement customers with a detailed summary of hours consumed. Tying hours to executed Invoices would be helpful. That would keep the customer from having to do so.