Network Troubleshooting Tools
These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.
SolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.
Auvik's cloud-based network management and monitoring software gives users insight into the networks they manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean users know what's where, even as users move. Automated config backup…
SolarWinds Netflow Traffic Analyzer is a network monitoring tool within the broader SolarWinds ecosystem. It includes core traffic monitoring features, as well as customizable traffic reports and alerts.
Wireshark is an open source network troubleshooting tool.
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.
Cisco Nexus Dashboard provides a simplified, centralized data center dashboard that enables businesses to manage their hybrid cloud network operations.
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway…
SolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting…
PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network…
Cisco IoT Operations Dashboard is a cloud-based dashboard to deploy, monitor, troubleshoot, and gain insights into networking devices and connected equipment at scale. The dashboard supports cybersecurity, application management, Secure Equipment Access, and integration with Cisco…
Preseem is an Edge Network Quality of Experience (QoE) solution designed to help wireless internet service providers (WISPs) measure, analyze and improve the experience of subscribers on their network. The vendor states WISPs can save time and expense with Preseem's automated plan…
Cisco Meraki Insight is a network analytics tool that supports troubleshooting, and helps IT administrators optimize the end user experience, so as to significantly reduce the time it takes to isolate network or application problems.
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases…
SolarWinds Network Automation Manager is designed to scale to environments of all sizes while providing comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration, and IP address management in a single, unified software solution. Key…
Spiceworks Connectivity Dashboard is a free network and systems monitoring tool. It emphasizes the website and application monitoring capabilities, as well as monitoring and identifying connectivity issues.
Colasoft Capsa is a network performance monitoring and protocol analyzing tool. Capsa provides core monitoring features, as well as automated diagnostics and packet decoding. Colasoft offers a limited free version of the software.
Plixer is a developer of network management software with a focus on network traffic analysis, network security, threat detection and network optimization, headquartered in Kennebunk, Maine. Plixer Scrutinizer collects, analyzes, visualizes, and reports on data from every network…
The LinkRunner AT Network AutoTester offers user-configured AutoTests for a wide range of tasks. This network tester’s cable test and switch identification facilitate problem isolation. The device is supported by netAlly after NETSCOUT divested its handheld troubleshooting devices…
Keysight Network Test, consisting of the former Ixia BreakingPoint and Ixia Hawkeye product brands, among other tools, helps the user exceed customer expectations by ensuring high performance of wired, Wi-Fi, and 3G/4G/LTE networks in both pre-deployment and real-world environments.…
Cirries Packet Capture is a software-based solution that supports packet capture at rates up to 100Gbps. It delivers the packet details essential for forensic analysis in security operations, for troubleshooting network anomalies, and for other investigative network operations.
The Flowmon Solution provides IT operations with an understanding of networks and applications. Boasting performance, scalability and ease of use, Flowmon delivers monitoring, diagnostics and analytics for optimizing performance of infrastructure. With Network Behavior Analysis included,…
Serial Port Monitor is a utility for monitoring and analyzing the activity of serial ports. It is designed to help identify potential problems, so users can solve them right from the beginning.
The network is an important asset, but staying on top of performance can become quite a headache. As customers become more aware and demanding, they also become less forgiving. Service performance becomes vital in order to win and keep customers. PULScore enables visibility to the…
Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor end-to-end network and application performance to identify and troubleshoot intermittent performance issues, and improve the end-user experience. Developed in February…
Shodan is a network monitoring software, presented as a search engine for the Internet of Things and provider of Internet intelligence. The Shodan platform allows organizations to monitor their network, assess 3rd-party cyber risk, gather market intelligence and understand the global…
What are Network Troubleshooting Tools?
Network Troubleshooting Tools are products that offer administrators a range of options to ensure the ongoing performance of their network. Network Troubleshooting Tools track network access, analyze network health, log unexpected behavior, and record end-user statistics. Network Troubleshooting Tools can also provide proactive problem solving solutions such as network penetration testing, dynamic traffic flow compensation, and automated device and host discovery.
Because of their range of applications, Network Troubleshooting Tools are useful for IT personnel in a number of ways. They can help to determine the source of a network issue, identify vulnerable endpoints, and generate reports on resource utilizations. Most importantly, Network Troubleshooting Tools can automate many everyday network maintenance and troubleshooting tasks, allowing users to focus on critical or unique concerns.
Network Troubleshooting Tools combine aspects of and under a single platform. However, compared to tools in those categories, Network Troubleshooting Tools are more focused on capturing network issue snapshots and addressing those issues autonomously. Network Troubleshooting Tools can diagnose and monitor performance to some degree, with the added benefit of pinpointing and resolving issues such as devices not connecting correctly or missing network items from a previously established asset inventory.
Network Troubleshooting Tools Features
The most common Network Troubleshooting Tools features are:
- Automated hop-by-hop path change tracking and logging
- Automated probing tools
- Automated path analysis
- Automated device discovery
- IPv4 and IPv6 addressing support
- IP address monitoring
- Multiplatform support
- Message and alert logging and filtering
- Read and write capture information
- Decryption support
- End-point statistics
- Data export tools
- Open port identification
- Security penetration testing
- Traffic analysis
- Bandwidth utilization management
- Network inventory generation
- Network topology generation
- Cloud, on-premises, and hybrid deployment
- Configurable defined pinging
- Customizable user dashboard
Network Troubleshooting Tools Comparison
When choosing the best Network Troubleshooting Tools for you, consider the following:
Open-source vs. managed product. Open-source Network Troubleshooting Tools provide free, user-managed options to handle network maintenance. Open-source solutions have modular tools and low costs, making them great for small businesses or administrators who prefer to have greater control over their tools. However, they may be limited in the types of routers, switches, serial controllers, or other devices they are compatible with, and they require installation and maintenance to be performed by the end user. A managed service, by contrast, has a third party handle the updating and deployment of the product on behalf of the end-user, at the expense of removing some direct control from the administrator. Open-source and managed Network Troubleshooting Tools have a remarkable degree of compatibility, however, so hybrid solutions and easy transition between products are possible.
Multiplatform support. If you have a network that uses multiple platforms, you’ll want a tool that can address issues on many operating systems and devices. For example, can support Windows and Linux, but not macOS. Additionally, some products such as can only interface with proprietary devices, so if you plan to use non-Cisco routers or access points, this product will have limited use to you.
Network size. The size of your network can factor into which product is best for you. Small businesses or networks managed from a home may not benefit from the price point of a toolwhich is geared more toward large businesses and enterprises. While this product does automate many network maintenance tasks, this service can be functionally replaced with open-source or free plans at a fraction of the cost.
There are many free open-source and free plans from managed services, making Network Troubleshooting Tools a very accessible performance solution for small businesses. Paid plans range between $15 and $1300 per month, with pricing varied based on the number of anticipated users, size of network it can support, and range of tools and services provided. Vendors offer free trials of paid versions, as well as customizable pricing plans.