Khoros is the SMMS all the other SMMSs want to be like
October 07, 2013
Khoros is the SMMS all the other SMMSs want to be like
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
- Allows users to monitor multiple social initiatives while managing, scheduling and promoting their content across all social channels on a daily basis.
- Provides detailed analytics for each initiative, enabling users to define realistic goals and report on social successes.
- Offers users a variety of customer support tools to optimize their experience, including tutorials, videos and training sessions.
- Delivers relevant and timely updates to keep users at the forefront of innovation and technology.
- Minor performance lags and aesthetic glitches that are probably only noticeable to those who work in the platform 7+ hours a day.
- While the software is largely intuitive, it can be intimidating to someone with limited SMMS experience.
- Measurable analytics of daily activity, including proactive and reactive engagement with multiple client communities.
- Expedited response time through advanced monitoring and publishing systems.
- Eliminated time spent retroactively fixing the results of frequent bugs and system errors often experienced with previous SMMS providers.