October 07, 2013
TrustRadius
Review: "Spredfast is the SMMS all the other SMMSs want to be like"
https://www.trustradius.com/social-media-managementSpredfastUnspecified8106101Overall Satisfaction
- Allows users to monitor multiple social initiatives while managing, scheduling and promoting their content across all social channels on a daily basis.
- Provides detailed analytics for each initiative, enabling users to define realistic goals and report on social successes.
- Offers users a variety of customer support tools to optimize their experience, including tutorials, videos and training sessions.
- Delivers relevant and timely updates to keep users at the forefront of innovation and technology.
- Minor performance lags and aesthetic glitches that are probably only noticeable to those who work in the platform 7+ hours a day.
- While the software is largely intuitive, it can be intimidating to someone with limited SMMS experience.
- Measurable analytics of daily activity, including proactive and reactive engagement with multiple client communities.
- Expedited response time through advanced monitoring and publishing systems.
- Eliminated time spent retroactively fixing the results of frequent bugs and system errors often experienced with previous SMMS providers.
