TrustRadius
Splash Media Review of Spredfast
https://www.trustradius.com/social-media-managementKhoros Marketing (Formerly Spredfast + Lithium)Unspecified7.3130101
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January 13, 2014

Splash Media Review of Spredfast

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

  • Spredfast provides my team with a unique and clear perspective of the social media landscape they manage on behalf of clients.
  • Social media analytics are clear and easy to understand giving our people actionable data.
  • For us, we love how well the listening streams integrate with our workflow. It's easy for one person to identify a conversation or great content and pass it to another team member or repurpose it for a post.
  • Content labels are a huge plus. They allow you to mark content that later be sliced and analyzed to help garner better business decisions.
  • We're a social media agency and collectively spend a huge amount of time on listening, content curation and leveraging data to drive decisions. Spredfast has helped us expedite all those tasks and save us time.
The customer and tech support we have access to is amazing. I've vetted plenty of social media tools and platforms and many of them overlap in service so having excellent customer support is key. We're going on our second year with Spredfast and look forward to many more.