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Khoros - Highly Recommended
November 01, 2013

Khoros - Highly Recommended

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

  • Content Planning: Able to plan ahead and schedule out the approved content for each client.
  • Collections: Able to select keywords to pull articles, blogs, and reviews mentioning those keywords on the internet.
  • Analytics: Directly pulls insights from the platform, but also uses other algorithms to give a better insight into the consumer, content, and platform habits.
  • Facebook API: Khoros does a great job of doing what they can for Facebook - but because of the privacy of this API, it limits any third party tool to be accurate 100% of the time.
  • Positive: Khoros has given our company countless reasons to use them for our 60+ clients and be able to manage and project manage all the content that has to be distributed on a daily basis.
I would tell them to ask Khoros all the hard questions involving content, scheduling, search, and reporting. They will be truthful to tell you what they can and cannot deliver on.

Using Khoros Marketing (Formerly Spredfast + Lithium)

Khoros continues to deliver terrific customer service, even when they know the mistake is theirs and not an internet API. They deliver on time and are always providing webinars and trainings when releasing new updates.