Item: Square 9 Softworks
Rating: 3
Author: Verified User

Use Cases and Deployment Scope

We use it for document management and organization, for flows and systems.

Pros and Cons

Document management
Workflows
Organization

Ease of implementation

Support Rating

Sometimes, it takes a while to get a response and, sometimes, the response is not very clear, or you are directed to purchase a larger support package.

Key Insights

Do you think Square 9 Softworks delivers good value for the price?

Not sure

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Square 9 Softworks go as expected?

Would you buy Square 9 Softworks again?

Yes

Implementation was time-consuming and daunting. It was not as smooth a transition as it was made out to be during the sales pitch. There could have been clearer examples of what they were looking for or the staff could have been more hands-on with helping to explain and provide assistance with creating the flows.

Square 9 Softworks Review

Software Version

Overall Satisfaction with Square 9 Softworks