Q&A is better than wiki
March 12, 2022

Q&A is better than wiki

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Stack Overflow for Teams

We use Stack Overflow for Teams as our main Q&A wiki. We use it to document internal libraries, processes, and common issues. In many cases, we write the questions already with the answer as a form of documentation. Sometimes it is used as the public Stack Overflow to get an answer from our internal community.
  • Search for answers
  • Ask a user/team specific question
  • Give feedback for contributing a question or answer
  • Suggest public answers to private questions
  • Support for long-form documentation
  • Lists sometimes act weird
  • Ask and answer questions
  • Mention someone android gives them mail notification
  • Slack integration
  • Increases productivity
It's easier to use Stack Overflow for Teams Q&A to maintain our knowledge base over time, over the Confluence wikis that we also maintain. You don't need to bother about folders, filenames, templates - just ask a question and answer it or get it answered. It feels less formal, so developers feel more free to add content.

Do you think Stack Overflow for Teams delivers good value for the price?

Yes

Are you happy with Stack Overflow for Teams's feature set?

Yes

Did Stack Overflow for Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Stack Overflow for Teams go as expected?

Yes

Would you buy Stack Overflow for Teams again?

Yes

It's great for documenting libraries for internal use and describing processes and procedures - as long as it can be formatted as a Q&A. But it can't replace more formal documentation - can use it to complement such docs with specific use cases and edge cases, and references doc in the answers.