Q&A is better than wiki
March 12, 2022

Q&A is better than wiki

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Stack Overflow for Teams

We use Stack Overflow for Teams as our main Q&A wiki. We use it to document internal libraries, processes, and common issues. In many cases, we write the questions already with the answer as a form of documentation. Sometimes it is used as the public Stack Overflow to get an answer from our internal community.
  • Search for answers
  • Ask a user/team specific question
  • Give feedback for contributing a question or answer
  • Suggest public answers to private questions
  • Support for long-form documentation
  • Lists sometimes act weird
  • Ask and answer questions
  • Mention someone android gives them mail notification
  • Slack integration
  • Increases productivity
It's easier to use Stack Overflow for Teams Q&A to maintain our knowledge base over time, over the Confluence wikis that we also maintain. You don't need to bother about folders, filenames, templates - just ask a question and answer it or get it answered. It feels less formal, so developers feel more free to add content.

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It's great for documenting libraries for internal use and describing processes and procedures - as long as it can be formatted as a Q&A. But it can't replace more formal documentation - can use it to complement such docs with specific use cases and edge cases, and references doc in the answers.