MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes.
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Guru, founded in 2013 and headquartered in Philadelphia, Pennsylvania, provides a knowledgebase platform that feeds product content into sales, marketing, and support channels.
eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.
Bloomfire is a web-based application designed to help companies who grow sales teams. It's used for ramping up new hires, archiving knowledge, facilitating questions and answers, and anything else that has to do with knowledge-sharing. Bloomfire aims to improve the relationship between people w...
Igloo Software is a social business software company that builds online communities for businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to ...
Knova KM is a full-featured knowledge management software solution for large customer service and support organizations, especially those that must handle complex queries across channels in industries such as high tech, telecommunications, financial services, and the IT help desk. It is supporte...
Knowledge Powered Solutions (KPS) in Runcorn provides employee oriented Knowledge Management Software.
Elium is a knowledge sharing platform from the company of the same name in Belgium, designed to helps users easily build a central hub for scaling teams that need to organise and access crucial content to get work done.
MAANA headquartered in Menlo Park is a digital knowledge layer designed to expedite extracting knowledge from data in silos, to reveal the relationships within the context of an asset or process companies wish to optimize.
Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.
KnowledgeHound from Vyzion (dba KnowledgeHound, Chicago) is designed makes it incredibly easy to organize and explore all your research data in one place. Instantly import data from favorite platforms via integrations or upload research from any third party research provider. Eliminate silos and ...
Haydle Enterprise Q&A is built to improve knowledge retention through question and answer throughout an organization streamlined with an advanced search engine. Haydle is built with third-party integration like SharePoint, Yammer, and Sitrion.
Lumin Creative provides collaboration and community software targeted for small to enterprise size companies. Founded in 1997, this company is headquartered in Barcelona, Spain.
Inkling provides a mobile content and training solution for field service enablement. The company was founded in 2009 and is headquartered in San Francisco, California. Customers include McDonald's, Allstate, Taco Bell, Chick-fil-A, Whole Foods, Abbott, etc.
Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses t...
illumin is a fully cloud-based research and knowledge data management tool. It is not merely a help desk option. It collects, records, quantifies, and precis's request queries from an organisation's users and provides responses to them from researchers. The resulting requests and responses become...
Tulip Interfaces in Somerville offers a suite of applications and app building tools for manufacturers and machine shops, designed to provide operational analytics, workspace instruction, and device connectivity.
Dozuki headquartered in San Luis Obispo provides software technology for standardizing and creating workplace instructions with built-in support for mobile, tablet, and desktop devices.
Dutch company SwipeGuide provides software to author and share digital workplace instructions.
Market Logic in Berlin makes enterprise software. This includes Insights Portals to share and promote knowledge, Intelligence Portals to analyze markets and competitors, and the Market Insights Platforms to generate insights from data and inject these in business processes. The software is used t...
Shelf headquartered in Stamford offers their knowledge management system, designed to make finding, maintaining, and updating critical knowledge easier than ever before.
KnowledgeOwl from the company of the same name in Broomfield helps organizations of all sizes build better knowledge bases.
Northern Light Group in Boston offers SinglePoint, a machine learning powered enterprise knowledge management platform optimized for market research and competitive intelligence.
Sharpr, from the company of the same name in Salt Lake City, centralizes information and insights to make them searchable, shareable, and dynamically delivered.