StarWind Managed Virtualized Server with Great Customer Support
May 13, 2022
StarWind Managed Virtualized Server with Great Customer Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with StarWind HyperConverged Appliance (HCA)
We use StarWind managed HyperV service for Virtualized Servers,
redundancy servers and the Star Wind support alerts us if there are any issues
with the HyperV servers. Their phone support is professional and great.
redundancy servers and the Star Wind support alerts us if there are any issues
with the HyperV servers. Their phone support is professional and great.
- Virtualization
- Hardware redundancy
- The central management
- in the past due to time zone differences to get to phone support later in the afternoon sometimes we could not get a hold of second level technical support on the same day. however we feel that this has been improved in the past year. Normally we can get to first level support immediately and then if an escalation needed, we schedule a time with second level support later
- Customer portal to schedule a time
- Discounts on Upgrades
- Cost Saving , Instead if having multiple servers and manageing them seperately we have redundant hyperV servers and this creates efficiencies in terms of management of the servers
- Customer Support is proactive and contact us if anything needs paying attention to with good follow ups
- Redundancy of Hardware via RAID and power system is good for critical environment
Do you think StarWind HyperConverged Appliance (HCA) delivers good value for the price?
Yes
Are you happy with StarWind HyperConverged Appliance (HCA)'s feature set?
Yes
Did StarWind HyperConverged Appliance (HCA) live up to sales and marketing promises?
Yes
Did implementation of StarWind HyperConverged Appliance (HCA) go as expected?
Yes
Would you buy StarWind HyperConverged Appliance (HCA) again?
Yes