#1 most frequent
United States of America
47.5%29 installations of 61
What is Arcserve ShadowProtect?
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.
Categories & Use Cases
Videos
Top Performing Features
Business application protection
Protection of all applications running in the data center
Category average: 8.3
Retention options
Provision of best-practice and customizable retention policies with reporting
Category average: 7.8
Continuous data protection
Data is backed up every time a change is made, and the system can be restored to any previous saved version
Category average: 9.8
Areas for Improvement
Deduplication and file compression
Integrated deduplication and compression capabilities
Category average: 7.5
Snapshots
Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met
Category average: 7.5
Backup to the cloud
Ability to store and back up data to the cloud
Category average: 9.2
Who Buys & Uses Arcserve ShadowProtect
#2 most frequent
Australia
23.0%14 installations of 61
#3 most frequent
Canada
6.6%4 installations of 61
ShadowProtect is our go to for FAST and small footprint backups.
Use Cases and Deployment Scope
We use ShadowProtect in our enviroment to provide high volume backups. With other products we are sometimes unable to backup very often and we use ShadowProtect specifically on some machines to be able to make a backup every 15 minutes
Pros
- Fast Backups
- Retention Management
Cons
- Offsite Backups
- Disaster Recovery
Return on Investment
- We use it in our "High Performance" backup solution which is a more expensive solution we provide to customers
- Thanks to continuous incremental we can save on diskspace/investing in additional storage.
Alternatives Considered
Veeam Data Platform, Cove Data Protection and Acronis Advanced Backup
Other Software Used
Veeam Data Platform, Cove Data Protection, Acronis Advanced Backup
SPX is a great product. Highly recommended for servers.
Pros
- Great retention settings.
- It's easy to replicate off-site.
- Disaster recovery is amazing with SPX.
Cons
- The replication offsite can have issues over time. It takes manual involvement to keep it working right.
- SPX remote management isn't easy out of the box.
Return on Investment
- SPX is awesome for disaster recovery.
- Backups are fast and efficient.
Alternatives Considered
Veritas Backup Exec
ShadowProtect SPX - Valuable and Versatile Image-based Backups
Pros
- Scheduling incremental or full backups, as well as consolidation schedules, is fairly straight-forward and not too complicated.
- The ability to use Head Start Restore or even mount a temporary live server scenario using VirtualBox in an emergency has been helpful to keep clients' operations running with minimal downtime.
- Configuration and flexibility of bandwidth usage for off-site backups have been useful in situations where client sites had lower bandwidth limitations.
Cons
- In the past, the few times that we've relied on support for assistance on an issue that was pressing, we did not get the rapid response we had hoped.
- There have been some rare instances in which a backup chain corrupted, or a particular file in the chain corrupted, which requires the file to be deleted or the entire chain restarted.
- When mounting backups, the user interface on the new SPX is not as intuitive as before the major SPX release.
Return on Investment
- In emergency data recovery scenarios, we have been able to fulfill many client's needs and give them peace of mind with ShadowProtect backup software
- Our written help desk systems and procedures around data recovery have been enhanced by a single solution.
- When scouting out potential clients, they appreciate that we have a turn-key solution for their business as one of our core offerings.
Alternatives Considered
Mozy, Datto and eFolder Backup
One of the best backup solution products
Pros
- Users friendly
- Easy off-site replication
Cons
- Remote management
Most Important Features
- Off-site backup
- Retention policy
Return on Investment
- Saves the business from losing money if a disaster happens as it protects our data thru backups.
Alternatives Considered
Altaro VM Backup and Veritas NetBackup
ShadowProtect SPX finally solved our DR problem.
Pros
- Quick hourly backups
- Central management portal
Cons
- Better automated reporting from management console.
- Some icons in software don’t display correctly when viewed through Kaseya Remote Control.
Return on Investment
- Lowered DR costs
- Reduced time spent managing backups
Alternatives Considered
Veeam Backup & Replication, Veritas Backup Exec and Carbonite Safe (formerly Mozy)
Other Software Used
Veeam Backup & Replication, Veritas Backup Exec, VMware ESXi