Big Features for Small Cost with Excellent Support
March 29, 2021

Big Features for Small Cost with Excellent Support

Bern Farrant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with StarWind Virtual SAN

We use StarWind vSAN on our main web hosting clusters for the web hosting portion of our business. StarWind vSAN solves the problem of cost effectively providing a high-availability failover cluster utilizing standard server and networking hardware.
  • The technical support experience is some of the best we've experienced.
  • The vSAN software allows us setup small Windows Server hyperconverged clusters at a price point that cannot be beaten.
  • Their documentation is extremely clear.
  • Given how easy their GUI is for managing everything else, perhaps the iSCSI configuration could handle more of the technical details behind the scenes.
  • We have been able to exceed our internal uptime goals.
  • We saved thousands during procurement.
  • We were able to get more disk performance out of our hardware than on our previous solution.
StarWind is one of the few support contracts I am happy to pay for. They are very good at having someone with the technical knowledge needed respond. Not having to jump through level after level of support is hugely appreciated.
StarWind saves countless thousands when compared to standard SAN products and offers reliability and support that a vSAN like MS Storage Spaces Direct cannot offer.
StarWind vSAN offers unmatched pricing for small clusters running on standard hardware. There is no reliable production ready competition at this price point.

StarWind Virtual SAN Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We considered it at the start, but the product and support has been so good that it's not needed for our SLAs.
Ask for a simple confirmation on our internal maintenance plan and they offered to hop on a call with us when we went through the process the first time so they could immediately assist if we had any issues!