Big Features for Small Cost with Excellent Support
March 29, 2021
Big Features for Small Cost with Excellent Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with StarWind Virtual SAN
We use StarWind vSAN on our main web hosting clusters for the web hosting portion of our business. StarWind vSAN solves the problem of cost effectively providing a high-availability failover cluster utilizing standard server and networking hardware.
- The technical support experience is some of the best we've experienced.
- The vSAN software allows us setup small Windows Server hyperconverged clusters at a price point that cannot be beaten.
- Their documentation is extremely clear.
- Given how easy their GUI is for managing everything else, perhaps the iSCSI configuration could handle more of the technical details behind the scenes.
- We have been able to exceed our internal uptime goals.
- We saved thousands during procurement.
- We were able to get more disk performance out of our hardware than on our previous solution.
StarWind saves countless thousands when compared to standard SAN products and offers reliability and support that a vSAN like MS Storage Spaces Direct cannot offer.
StarWind Virtual SAN Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We considered it at the start, but the product and support has been so good that it's not needed for our SLAs.
Ask for a simple confirmation on our internal maintenance plan and they offered to hop on a call with us when we went through the process the first time so they could immediately assist if we had any issues!