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Reliable and esay-to-manage backup solution
Updated December 19, 2021

Reliable and esay-to-manage backup solution

Pablo Magliola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with StorageCraft Cloud Backup

We use StorageCraft Cloud Backup both internally and to manage clients' backups. It certainly addresses the need for simplicity MSPs have when managing multiple sites and agents as it provides a single pane of glass view of all sites. Moreover, its simple structure of sites and policies makes management easier and reduces manual work significantly.
  • Resilient, reliable and automatic retention and consolidation
  • Scalable deployment by using sites and policies
  • Easy for level 1 engineers to understand and manage
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
  • Simplicity of deployment
  • Scalability
  • Reliability
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
Before migrating to StorageCraft Cloud Backup, we used ShadowProtect for our organization and for our clients' backups. StorageCraft Cloud Backup is a strong and reliable product that has certainly been delivered when needed. However, moving to StorageCraft Cloud Backup has substantially reduced our workload provided it integrates StorageCraft Cloud Backup, Image Manager, and ShadowControl in one single portal which is easy to understand and manage even by level 1 engineers.

Do you think Arcserve Cloud Services delivers good value for the price?

Yes

Are you happy with Arcserve Cloud Services's feature set?

Yes

Did Arcserve Cloud Services live up to sales and marketing promises?

Yes

Did implementation of Arcserve Cloud Services go as expected?

Yes

Would you buy Arcserve Cloud Services again?

Yes

Microsoft 365 (formerly Office 365), SkyKick, WatchGuard AuthPoint, Datto RMM, ConnectWise Manage
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly.

However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.