WatchGuard AuthPoint

Score9.1 out of 10

440 Reviews and Ratings

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.

Categories & Use Cases

Media

AuthPoint Total Identity Security Password Manager Shared Credential

1 / 10

Max Cech

Technical Services Manager in Information Technology at Consultnet, Inc. (11-50 employees employees)

Use Cases and Deployment Scope

Quick, efficient way to deploy MFA within WatchGuard tech stack. We primarily use for MFA enforcement onIKEv2 & SSL VPNs.

Pros

Simple MFA deployment on VPNs
Active directory integration for more complex deployments / lower admin overhead after implementation
Ability to deploy with user id DB in cloud for smaller / simpler deployments

Cons

Have had issues where Firebox comes "disconnected" from the cloud, which results in VPN functionality outage
Mobile app does not always provide push notifications, even with sufficient device permissions - We train users to open the app when attempting to auth
I am not sure if 3rd party authenticators are supported, possible they are and I'm unaware, but this would be a nice feature, occasionally receive objections to installation on personal devices

Return on Investment

This has enabled us (as an MSP) to effectively market, and win solutions for MFA implementation on our WatchGuard VPNs. Simple enough to be easy to quote, and inexpensive enough to easily demonstrate value to clients.

Alternatives Considered

Cisco Duo

Matt Jurcich View profile

President in Information Technology at Invisik Corporation (1-10 employees employees)

Use Cases and Deployment Scope

Our cyber liability insurance has started requiring MFA for just about everything.

We use WatchGuard AuthPoint for MFA for logging into local Windows desktops and laptops.

Pros

Reliable authentication process between the WatchGuard Cloud and end devices
Integration to local Active Directory is superb
WatchGuard Cloud interface is mostly intuitive
Agent software installation is very straightforward and works the first time

Cons

More flexibility in designating which local AD users participate in MFA or not
The ability to designate which users have a license and which ones don't
Easier admin bypass for local desktop login

Return on Investment

Did not measure ROI

Alternatives Considered

Azure Multi-Factor Authentication (Discontinued) and ManageEngine ADAudit Plus

Other Software Used

ConnectWise Automate (formerly LabTech), ConnectWise Manage, Microsoft 365 (formerly Office 365), ShadowProtect from StorageCraft, Venn

Nick Williams

Computer Technician in Information Technology at Sound Advice (11-50 employees employees)

Use Cases and Deployment Scope

We utilize Watchguard Authpoint for Multi-Factor Authentication for client sites to SSLVPN into their networks. Authpoint is a stress-free way to handle multi-factor authentication within the WatchGuard umbrella. Authpoint is perfect for our clients as we can trust the multi-factor authentication provided by the same vendor that supplies our firewalls.

Pros

Encryption
Push Notifications
Security

Cons

Pop-up boxes on the application feel outdated
Could be more streamlined to implement
Web instructions for setting up can be hard to follow

Return on Investment

secure remote connections
Less vendors to deal with
Knowledgeable Support Team

Alternatives Considered

Google Authenticator and Cisco Secure Access by Duo

Other Software Used

Google Authenticator, Cisco Secure Access by Duo, Azure Multi-Factor Authentication (Discontinued)

Muhammad Ali Khan View profile

IT Coordinator in Information Technology at Washburn Center for Children (51-200 employees employees)

Use Cases and Deployment Scope

WatchGuard AuthPoint is used in our organization to provide technical support to end users. As an IT Coordinator, there are times when I have to assist school-based therapists in order to reset their passwords because they are not on the same network as us. This is when they have to use the VPN.

So far, this is the only reason why I have had to use WatchGuard AuthPoint in our organization.

Pros

Connectivity
Effectiveness
Technical Support

Cons

Response time when an email is sent out to the support team.
Follow up email if the issue persists or not.
The support team should reach out via phone call to confirm if they can close the ticket.

Clint Freeman

IT Manager in Information Technology at Radalink, Inc. (1-10 employees employees)

Use Cases and Deployment Scope

We are still very happy with our WatchGuard AuthPoint vpn. We have five very active users on it and it works very well for these users. My WatchGuard AuthPoint is managed by my IT vendor, but it works very well for our staff when they must work remotely and securely. Rather seamless once set up properly.

Pros

Secure VPN access.
Two-factor authnetication
Updates are not frustrating and while not invisible, not disruptive.

Cons

Could improve on reporting what kind of error is happening when login is wrong or account is having trouble with database, etc.

Return on Investment

It keeps me from having another network appliance to manage and patch when it is integrated into my firewall.

Other Software Used

LogMeIn Resolve

WatchGuard AuthPoint

What is WatchGuard AuthPoint?

Categories & Use Cases

Media

Reviews

AuthPoint, the obvious choice if you are already use WatchGuard in your tech stack!

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Solid product from solid company

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

A Great Product at a Great Price!

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used