Stripe - great features, easy to implement
Adam Stern | TrustRadius Reviewer
April 19, 2019

Stripe - great features, easy to implement

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Stripe

We used Stripe to handle the membership subscriptions to our product, as well as a la carte items. We tried a different solution at first, but it failed in various ways. Stripe has a rich feature set and great documentation, which are some of the main reasons we changed our implementation strategy to use stripe.
  • Stripe has great documentation for developers.
  • Stripe is easy to use.
  • Stripe is easy to implement.
  • The chargeback process needs some improvement and that there is a $15 chargeback fee. That being said, Paypal has a $20 fee.
  • Stripe was easy to implement, reducing development costs.
  • Stripe has a simple pricing structure that fits within most budgets.
  • Stripe has good documentation and community support.
When deciding what payment processing platform to implement, we chose between Dwolla, Paypal, Braintree, Google Marketplace, and of course, Stripe. Most of the options had similar offerings. Dwolla had a different pricing structure which requires an enterprise contract. Dwolla and Stripe had the best customer service. Google Marketplace was a disaster in many respects. In the end, Stripe had the most effective pricing structure, the nicest feature set, and the best documentation.
Stripe is great for many types of payment integrations. They have a rich feature set, extensive documentation, user groups, forums, and the price point is similar to their competitors. Stripe is good for small and large integrations alike. I haven't really experienced any situations where Stripe would be an inappropriate choice.